Asana

1550 Bryant Street Suite 200, 94103, San Francisco, United States
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2.25
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

20.00%

1

50.00%
About Asana

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Headquartered in San Francisco, CA, Asana has more than 114,000 paying customers and millions of free organizations across 190 countries. Global customers such as Amazon, Japan Airlines, Sky, and Affirm rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. For more information, visit www.asana.com.

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Eric Manuel
DE

Good software, dishonest pricing Good software, but the pricing is borderline misleading. It's advertised at $10 per seat, but in reality, you have to purchase seats in increments. Since we have six employees, we had to pay for ten seats, which is frustrating and leaves a bad taste, especially after spending a week on a free trial. In their community forums a lot of people complain but ASANA answer is bascially "screw you, take it or leave it". We've now purchased it for six people for one year (the lowest plan), and it cost us $1,437, which is $20 per month per person, not $10. If ASANA doesn't prove to be the absolute best software we've ever used with exceptional customer service, we will be switching.

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Macy
GB

Two stars because we actually like… Two stars because we actually like their product but are looking at better options for us. I'm trying to fix a small billing issue that if they had a phone number would take a 10-15 min phone call. Instead, I am having to wait on their customer service ticket system which is taking DAYS. I'm at 4 business days and have not received any sort of reply. I'm trying to pay this bill and they are making it extremely difficult. Looking at other solutions with better customer service.

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J. Enrique Santamaría
GB

Asana is the most powerful… Asana is the most powerful cross-collaborative work software in their category, I can't go back to work without Asana. It has made me and my team 60% more productive and focused.

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Karel Engelbrecht
ZA

Product good, pathetic support. The product is good but similar products available. The support is really, really poor. Responses takes weeks, no ticket numbers are initially provided, you have to wait for the first response. Changing payment methods and reducing licenses is nearly impossible.

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Harsha Annadurai
IN

Long-time satisfied user I've been using Asana since 2017 and it's been a great experience so far. At the end of the day, it's a project management tool, so it's only as good as how you set it up. Highly recommend it for small teams that collaborate quite often on tasks and projects.

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