Awful Customer Experience I've spent nearly the past month trying to update our billing information. The "billing owner" left the company, so it's been a pain to get it updated. This was supposed to changed over to me last week, but alas, it did not happen. Now our paid service has been shut down which impacts our day to day operations. I've reached out to their support team several times and they are extremely unhelpful. They keep saying they are escalating it, but I haven't been contacted, there's no phone number. By far the worst customer support I've experienced in all of the vendors I've worked with. We're trying to pay, but it seems you have to jump through multiple hoops to be able to do so.

Spammers. Spammers. Your clueless website is sending loads of unsolicited e-mails to me only because somebody I don't know mistakenly indicated me as their collaborator. Those e-mails have no option to unsubscribe the flood of spam e-mails, which I believe is unlawful, by the way. I even tried to contact you, to no avail. Stop harassing me.

I'd rather collaborate with my team via fax than use Asana Where to begin...? How about the fact Asana cost me THOUSANDS OF DOLLARS after I hired one of their incompetent "certified pros" and then proceeded to gaslight me for 6 months, claiming he set up a perfect system? At one point during the tortuous experience emailing back and forth for months, they offered compensation (I think...) and then WITHDREW IT because the guy who offered it left the company! Switching my whole business workflow over to another company has been a hassle but more than worth it - just to avoid paying Asana (a company who makes millions but can't compensate a loyal customer a cent) any more money. Sheesh.

Long-time satisfied user I've been using Asana since 2017 and it's been a great experience so far. At the end of the day, it's a project management tool, so it's only as good as how you set it up. Highly recommend it for small teams that collaborate quite often on tasks and projects.

Thanks to the author - admin team for creating the software. Project management is very good. Best project management software I've ever used. I have tried many types of project management software such as Trello, Kanbanflow, Monday, and Project.co, Ntask, Taskyphi ... but only when stopping at Asana, I am truly satisfied.