Thanks to the author - admin team for creating the software. Project management is very good. Best project management software I've ever used. I have tried many types of project management software such as Trello, Kanbanflow, Monday, and Project.co, Ntask, Taskyphi ... but only when stopping at Asana, I am truly satisfied.

I was so excited to add this to our… I was so excited to add this to our suite as our key project management tool until I decided to move to a paid account. Literally once you pay, there's no support onwards. You constantly run into robots and if you send an email, you don't hear for 10 days, at least that's my case here.

Tons of features with a clean UI I love that Asana is free for small companies like mine. I'm a solo freelancer and don't need a lot of features. But Asana offers a ton of features and I love the UI. Some other 1,2,3 star reviews here talk about pricing problems. The only thing about Asana I don't like is their billing model. If they would remove the 3 user minimum I would actually pay for it. But I'm a freelancer so it doesn't make sense.

Customer support is non existent. Customer support is non existent. I switched to a paid plan and despite spending thousands of euros for the service (we have 20+ users) there is no way of getting in touch with someone from customer support. The features in my paid plan (we pay a year in advance) were reduced abruptly without even notifying us. Automations we relied on stopped working suddenly and we had no idea why. And I haven’t been able to talk with support about this in more than a week! Their system is just built to make sure you will never talk with a “human” and I can’t even open a ticket.

I've used every level of Asana's… I've used every level of Asana's products. The free product is fantastic. But with the rise of other free softwares like Notion and Trello I would say their pricing for the paid versions is way more expensive than it should be. And it lacks a lot of customization that Notion has right off the bat.