I'd rather collaborate with my team via fax than use Asana Where to begin...? How about the fact Asana cost me THOUSANDS OF DOLLARS after I hired one of their incompetent "certified pros" and then proceeded to gaslight me for 6 months, claiming he set up a perfect system? At one point during the tortuous experience emailing back and forth for months, they offered compensation (I think...) and then WITHDREW IT because the guy who offered it left the company! Switching my whole business workflow over to another company has been a hassle but more than worth it - just to avoid paying Asana (a company who makes millions but can't compensate a loyal customer a cent) any more money. Sheesh.

New customer struggling and on their own We are new to Asana and trying to understand how to integrate this solution into our organization. We can't get responses back from them from either the sales or support teams. Both say it's the others area. They have no customer success management program for current customers and seem focused totally on sales. Based on their financial results, this seems to be a key missing component to their solution.

Asana is the most powerful… Asana is the most powerful cross-collaborative work software in their category, I can't go back to work without Asana. It has made me and my team 60% more productive and focused.

I've used every level of Asana's… I've used every level of Asana's products. The free product is fantastic. But with the rise of other free softwares like Notion and Trello I would say their pricing for the paid versions is way more expensive than it should be. And it lacks a lot of customization that Notion has right off the bat.

Product good, pathetic support. The product is good but similar products available. The support is really, really poor. Responses takes weeks, no ticket numbers are initially provided, you have to wait for the first response. Changing payment methods and reducing licenses is nearly impossible.