Takes ages to review initial test Takes ages to review initial test, only to ask for doing another one. As I'm experienced and well rated in many companies, I know my capabilities and my suspicion is that they are trying to get unpaid labour that way, which is shameful.

Good site, low quality testers The site is quite good, easy to use, in general it's a powerful platform. The only issue is low quality testers, for every good one there seems to be many bad one, rushing through tests, skipping questions... Maybe just my experience.

Super fast and helpful feedback Super fast and helpful feedback. I use PlaybookUX for conducting moderated and unmoderated research and their participants are by far the best quality of any other service out there.

Valuable tool for understanding customers I never understood the power of user testing until I started using PlaybookUX. Their UX software is intuitive and easy to use. I would highly recommend this to any founder who wants to understand their customers!

PlaybookUX is great for understanding… PlaybookUX is great for understanding what people like and don’t like about your website. I use it to make product decisions and features decisions. I highly recommend it to anyone looking to conduct interviews and unmoderated research, for which I use it to run about 3 studies per month. Ali from customer support goes out of her way to help which does not go unnoticed!!