Excellent from sales to service From sales to service, I've had zero negative experience with them. I've had the service for three months now and so far we've had no problems with the system. And my one call to customer service so far was easy and I had my answer. I've just heard from other colleagues about the problems they're having with their particular VoIP system. Ooma - so far so good. And the email sent for each message is invaluable for me.

9 years with Ooma and satisfied. My business has been with Ooma for the last 9 years. We've had minimal issues (there was a problem with forwarding at one point that was resolved pretty quickly), and the crucial find me/follow me service we rely on has been solid. The app works well for outbound calling on our cellphones, and I use an analog adapter so I can also keep my trusty old rotary phone in service for the fun of it. and the price is far lower than we paid for our old VoIP provider (Speakeasy).

Good service and support so far! Our office switch to Ooma about 2 months ago. While in the beginning, there were a few "hiccups", overall, the service and support has been great. Our sales person was extremely helpful in setting up our system and the support team has been professional and friendly any time I have had an issue. ... and, we are saving significantly over what we were paying to AT&T.

Ooma does not care about customers I was offered a chance to sign up for a free Ooma account as part of a package deal with T-Mobile. When things went wrong with T-mobile, I canceled my account and returned their equipment. When the Ooma equipment arrived, I called to ask for a return label; I hadn't opened the box or used the equipment. The customer service rep refused to send me a label, and we ended up having to pay nearly twenty five dollars to ship it back! I think this is very poor customer service indeed!

I do not recommend this company at all I do not recommend this company at all. The service is okay but we switched to a different company that had phone/internet/cable bundled together that was better for our business. They charged my credit card almost $800 for 4 phones that we had for 2 years. The form I signed said you had to pay for the phones if you cancelled service after 30 days or before 12 months and we had them for over 2 years. When you call they say they will credit the money back but they never do. Very dishonest company especially one that you have to give your credit card information to and feel they can just charge whatever they would like. There are many options for phones out there and I would not recommend this one.