Julie Bruner
GBI do not recommend this company at all I do not recommend this company at all. The service is okay but we switched to a different company that had phone/internet/cable bundled together that was better for our business. They charged my credit card almost $800 for 4 phones that we had for 2 years. The form I signed said you had to pay for the phones if you cancelled service after 30 days or before 12 months and we had them for over 2 years. When you call they say they will credit the money back but they never do. Very dishonest company especially one that you have to give your credit card information to and feel they can just charge whatever they would like. There are many options for phones out there and I would not recommend this one.
MartyBev
GBGood service and support so far! Our office switch to Ooma about 2 months ago. While in the beginning, there were a few "hiccups", overall, the service and support has been great. Our sales person was extremely helpful in setting up our system and the support team has been professional and friendly any time I have had an issue. ... and, we are saving significantly over what we were paying to AT&T.
Hooman Ghomeshi
CATOTAL SCAM OF A COMPANY. STAY AWAY. Horrible sound quality. They automatically sign you up for premier service and start charging your credit card for that after the first 3 months. Then when you try to cancel in the online account, the only option you are given is to call customer service to change\cancel service. But the customer service hours are very limited.
Accounting Imperial Express
GBDONT SIGN UP DONT SIGN UP, YOU CAN"T CANCELI do not recommend this company at all.They charged my credit card almost $900 I would give them a negative 5 if I could. It is impossible to cancel your subscription Very dishonest company especially one that you have to give your credit card information to and feel they can just charge whatever they would like.the salesman lied, the managers lied and the admins lied,The service is actually terrible. I have technical issues at least once a week, sometimes more. The phone doesn't ring
Sarah Stenzhorn
GBFine - Until you want to cancel I had no issues with the service or equipment. However, if you want to cancel, just know that you will spend 15-30 minutes of your life trying to do so. I understand customer retention and offering a couple of deals to entice someone to stay. But, to completely ignore the customer on the line who repeatedly says, "I don't want any more offers, I'm not interested in keeping the service at any price", is just ridiculous - and poor business. I had to threaten a chargeback twice since I clearly wasn't getting off the phone anytime soon. I would NEVER recommend this company based on this interaction.