Service tech awesome Service tech was going to miss the initial window. Not only did I receive an updated text from company, but he personally called both of my contact numbers and left messages. I was not home when he installed, but my son said he did great job. He also followed up with another call/voicemail to me to ensure all was good. Very impressed with the customer service.

Excellent Tech Support from Joshua Pedroza! Josh Pedroza was awesome! Best tech help I have EVER received. He is helpful, professional, knowledgeable and totally efficient. I have never experienced such efficiency with any other installer ever. He makes AT&T look good. Thank you Josh!

Complete incompetence Almost all aspects of the sale of ATT services were bungled by a nice, but absolutely clueless salesperson. Installation dates, types of service ordered, and especially the phone number to be ported to my new account were all completely wrong. Correcting ATT's mistakes cost me $50 out of my pocket, 10 days without phone service, and another half day off work to wait for the installation guy. No stars. Not at all pleased.

terrible service I tried to have a professional installation. No one showed up, no equipment arrived. I spent two hours on the phone trying to talk to someone, never could get pass your stupid auto noticed system so cancel both phone and internet and went with charter

nothing but inferior information, and installation. Customer services in all departments is inferior. Placed on hold so many times and for long periods of time as I awaited information. Xfinity is far superior in internet, television, and phone services. I left Xfinity-Comcast due to their billing methods. Was a loyal customer for several years until our bill reached over $300 a month. Consumers are at the mercy of technology. We will keep looking for other options.