Took from Friday until Wednesday for landine connection! I got disconnected twice, rerouted countless times and come to find out, it's because none of the reps, except for the last two, put the apartment number on my elderly dad's order! Ridiculous, that I should have to spend that much time, trying to get my dad's phone hooked up. He was just out of the hospital from a double amputation and no way to contact him! Finally I got two women, willing to do their jobs and he got home phone service. Thanks to the last two women I dealt with! Frustrating!

my first review ever. Hi to whom it may concern I'm LaToya I paid for att service over two weeks ago and I still don't have my service I'm so disappointed at this point I'm staying calm. Why is it that people pay there money for something and it takes technician forever to install the service.But if we late with the payments there quick to disconnect🙏🙏🙌💃🚹🙋

Awesome Experience I had an amazing experience on the phone trying to get my internet/cable set up. I wish I could remember the girl's name that I worked with because she really did a great job at explaining everything to me. We even got disconnected at one point and she reached out immediately to finish getting me taken care of.

My service from Apr. 1 to now I am disappointed that I have had to have 2 additional calls to get the services working properly. Getting knocked off line still occurs ..... It happened at 7:34 pm and also shortly thereafter interrupting the feed of the hockey game. Yes I am wondering if I made a a bad choice.

Install was told 7 days before they could install. Today the 8th was promised date. Now they are saying the 13 is the earliest. Not a good first experience from switching from another carrier. Having second thoughts. 2 weeks no tv or Internet with kids is hard especially when you work from home.