U-Verse Internet & Phone The installation was on time and fast. Installer answered all my questions. He connected some of wireless devices. I had some operator error after his departure but he left me his phone number. He answered right away and solved my problem. Great technician/installer.

Disappointed We have been an ATT customer for many years. Our rates have continued to climb. In an effort to decrease the cost we opted to change the account from my husbands name to my name. The initial sale of services was fine and seemed good, but the process to get there has been horrible and we are still not there yet (install date has changed 3 times). Why can't ATT honor the prices originally quoted/given and not raise the price every year? I think the change we are attempting to do costs ATT more money than honoring original rates.

My service from Apr. 1 to now I am disappointed that I have had to have 2 additional calls to get the services working properly. Getting knocked off line still occurs ..... It happened at 7:34 pm and also shortly thereafter interrupting the feed of the hockey game. Yes I am wondering if I made a a bad choice.

Complete incompetence Almost all aspects of the sale of ATT services were bungled by a nice, but absolutely clueless salesperson. Installation dates, types of service ordered, and especially the phone number to be ported to my new account were all completely wrong. Correcting ATT's mistakes cost me $50 out of my pocket, 10 days without phone service, and another half day off work to wait for the installation guy. No stars. Not at all pleased.

Excellent Tech Support from Joshua Pedroza! Josh Pedroza was awesome! Best tech help I have EVER received. He is helpful, professional, knowledgeable and totally efficient. I have never experienced such efficiency with any other installer ever. He makes AT&T look good. Thank you Josh!