LORIN MEEKS HARRIS
GBBetter Installation Dates & Times Are Needed To schedule an installation date for cable and internet appointment is very difficult. I work 5 days a week from 8 a.m. to 4:30 p.m. AT&T does not offer in person installation services after 5 p.m. nor have enough workers to have an installer come on a Saturday or a Sunday. When I call into the AT&T quite a few operators do not speak English clearly nor understand my request. May I suggest AT&T hire mor cable and installers to met the growing demand for , after hours, Saturday and Sunday services for customers who have other obligations such as work. Far as workers who have limited English I would provide training for workers and/or hire individuals where English is their first language.
Timna Pilch
GBExcellent Tech Support from Joshua Pedroza! Josh Pedroza was awesome! Best tech help I have EVER received. He is helpful, professional, knowledgeable and totally efficient. I have never experienced such efficiency with any other installer ever. He makes AT&T look good. Thank you Josh!
JAMES K LAUDADIO
GBU-Verse Internet & Phone The installation was on time and fast. Installer answered all my questions. He connected some of wireless devices. I had some operator error after his departure but he left me his phone number. He answered right away and solved my problem. Great technician/installer.
SUSAN SANTINI
GBnothing but inferior information, and installation. Customer services in all departments is inferior. Placed on hold so many times and for long periods of time as I awaited information. Xfinity is far superior in internet, television, and phone services. I left Xfinity-Comcast due to their billing methods. Was a loyal customer for several years until our bill reached over $300 a month. Consumers are at the mercy of technology. We will keep looking for other options.
Chelsey Willey
GBThis is a fraudulent website!! This is a fraudulent website!!! They stole my sisters information including SSN. BEWARE of attsavingscom/current-offers