Excellent Tech Support from Joshua Pedroza! Josh Pedroza was awesome! Best tech help I have EVER received. He is helpful, professional, knowledgeable and totally efficient. I have never experienced such efficiency with any other installer ever. He makes AT&T look good. Thank you Josh!

Most Difficult Experience to Simply Move AT&T Phone Service So after 5 phone calls to AT&T to do something as simple as a move of existing service to a new address, which also requires changing the phone number, there is exactly the same revolving door. I know the new number and the expected service date, but "There is a problem with processing your order". As a stockholder, this is the worst possible customer service ever imaginable. Maybe they really want people to change service providers.

my first review ever. Hi to whom it may concern I'm LaToya I paid for att service over two weeks ago and I still don't have my service I'm so disappointed at this point I'm staying calm. Why is it that people pay there money for something and it takes technician forever to install the service.But if we late with the payments there quick to disconnect🙏🙏🙌💃🚹🙋

Worst customer service ever We have had and enjoyed u-verse for many years. Thought how much trouble could it be to switch to our new home? After 2.5 hrs on the telephone over 2 days and 4 different representatives giving us 4 different monthly costs, we decided to switch to Direct TV. Unfortunately we will still have to deal with AT&at, which I'm very unhappy about but no other choice. You guys really need to fix your custoner service, it's broken!!!

Wow....customer service SUCKS Thought I signed up for service then I get an email telling me my service cannot be processed. I call, wait on hold for 15 minutes and then a lady answers who breathes SO loud into the phone I can barely hear what she is saying (nor can I understan her broken english) over the LOUD background noise of the call center she is obviously in. Horrible. Had to be transferred 3 times before I had to hang up because I was on a time constraint. Very disappointing!