Awesome Experience I had an amazing experience on the phone trying to get my internet/cable set up. I wish I could remember the girl's name that I worked with because she really did a great job at explaining everything to me. We even got disconnected at one point and she reached out immediately to finish getting me taken care of.

my first review ever. Hi to whom it may concern I'm LaToya I paid for att service over two weeks ago and I still don't have my service I'm so disappointed at this point I'm staying calm. Why is it that people pay there money for something and it takes technician forever to install the service.But if we late with the payments there quick to disconnect🙏🙏🙌💃🚹🙋

Excellent Tech Support from Joshua Pedroza! Josh Pedroza was awesome! Best tech help I have EVER received. He is helpful, professional, knowledgeable and totally efficient. I have never experienced such efficiency with any other installer ever. He makes AT&T look good. Thank you Josh!

Worst possible service. No one showed to complete the service that was requested, no one called to explain and reschedule at all. I tried literally 5 times on the scheduled date to contact AT&T to check the status, and was on hold each time for 10 minutes before the automated system disconnected. The day after, I called again and this time I was on hold for almost 40 minutes until I chose to disconnect the call.

Most Difficult Experience to Simply Move AT&T Phone Service So after 5 phone calls to AT&T to do something as simple as a move of existing service to a new address, which also requires changing the phone number, there is exactly the same revolving door. I know the new number and the expected service date, but "There is a problem with processing your order". As a stockholder, this is the worst possible customer service ever imaginable. Maybe they really want people to change service providers.