The worst move I have ever experienced with AT&T. AT&T has become the worst in customer service, customer support, customer anything. I would leave and never return to your service or the "forced" services or Direct TV. As long-term customer of over 12 years, including wireless, you will see me slowly as I can get out of my obligations, will be changing providers and carriers. Having a company that thinks the best way to be is the biggest, well you're wrong. The right hand doesn't know what the left is doing and the real losers your customers. But then when you are that big, who the hell cares. There's another sucker born to fill a slot.

The worst experience EVER! I have been an ATT client for over 20 years. I have never seen such bad service from a company. I've been trying to UPGRADE my service and it has been a hassle. They've cancelled my appointment at home twice without even letting me know why. Every time I ask to speak to a manager or supervisor, no one is available. This problem has been going on since March. Still no positive outcome to my issue. If I could, I'd switch companies in an instant.

Disappointed We have been an ATT customer for many years. Our rates have continued to climb. In an effort to decrease the cost we opted to change the account from my husbands name to my name. The initial sale of services was fine and seemed good, but the process to get there has been horrible and we are still not there yet (install date has changed 3 times). Why can't ATT honor the prices originally quoted/given and not raise the price every year? I think the change we are attempting to do costs ATT more money than honoring original rates.

Took from Friday until Wednesday for landine connection! I got disconnected twice, rerouted countless times and come to find out, it's because none of the reps, except for the last two, put the apartment number on my elderly dad's order! Ridiculous, that I should have to spend that much time, trying to get my dad's phone hooked up. He was just out of the hospital from a double amputation and no way to contact him! Finally I got two women, willing to do their jobs and he got home phone service. Thanks to the last two women I dealt with! Frustrating!

This is a fraudulent website!! This is a fraudulent website!!! They stole my sisters information including SSN. BEWARE of attsavingscom/current-offers