Warranty means $hit… I bought some a 32gb Corsair Vengeance ram chip for my sons laptop. After 3 months the Ram was causing the computer to get the BSOD. Since I had to wait for my son to bring down his computer from his mother's house in a different State, at the 6 months mark I pulled the Ram and re-installed the original Ram and the BSOD of disappeared. So I put in a request to have the Ram replaced, since I bought the brand new sealed Ram off an Ebay seller and not an approved stockist, Corsair will not honour the warranty. Stay away from Corsair products. This is the last Corsair product I will ever buy.

Product quality is mixed. Support and customer service is dreadful Corsair products are of mixed quality, their support however is beyond subpar. If you post on here or Reddit they will comment as if they will look in to your issue. Very quickly you will discover the apathy, ignorance and dismissiveness that so many have experienced. In a series of emails and messages exchanged with Corsair, where I clearly articulated a few technical questions the agent(s) and even team leader opt to ignore said questions and usually reply answering a question I never asked. To say this is frustrating is such an understatement, no less so when I’ve spent 4 figures on their products.

300€ Keyboard and a Invading Software Recently i bought a 300€ Keyboard from this Company for my Homeoffice. The Keyboard works well, its high quality and what i expected from Corsair. What annoys me is that i am forced to have their Software running so that my Keyboard can set its Colorscheme (pure White). Because it got a Battery included i expect it to remember its configuration without starting the Software and having it run in the background. This will be the last Keyboard from the Company and i will go a extra Mile to exclude them from my PC Builds all together. This is absolutly unacceptable.

Awful company to deal with directly. Awful company to deal with directly. For your own good, if you buy any of their products go via a third party distributor. Do not ever engage with their site or them directly. They add extra fees, import charges, incorrect postage, everything to add friction to your order, and then their support are absolutely horrendous, foul mouthed, rude, unhelpful, plebs. Disgusting. Their tech might be alright, but for the love of god don't go to them directly. Let your distributor deal with these clowns if anything goes wrong, don't do it yourself.

Great products let down by bad support Great products let down by bad support. You need to teach your staff that some RTX 4090s need a 600w tdp power lead and the one that comes supplied is not fit for purpose. I have given up after 2 weeks trying to explain this to the person dealing with my support request and am now just going to buy the correct lead.