Awful company to deal with directly. Awful company to deal with directly. For your own good, if you buy any of their products go via a third party distributor. Do not ever engage with their site or them directly. They add extra fees, import charges, incorrect postage, everything to add friction to your order, and then their support are absolutely horrendous, foul mouthed, rude, unhelpful, plebs. Disgusting. Their tech might be alright, but for the love of god don't go to them directly. Let your distributor deal with these clowns if anything goes wrong, don't do it yourself.

SCREW CORSAIR Do not buy from these stupid people. Their documentation is vague and unhelpful and their customer service in non existent. I bought a Pro Elite build kit, and the qr code for the manual didn't even work so I had to hunt down several videos on how to put the damn thing together. The build guide on their site isn't thorough enough and glossed over many steps or just didn't even tell me what to do. Then when I finally got the damn thing to work, it turns out the gpu they sent doesn't even work. And I can't even get any help with it because they don't even accept calls. SCREW these people.

Had a power supply that blew 5 years… Had a power supply that blew 5 years into a 10 year guarantee. RMA process was smooth and non accusing. It was nice to have that for a change. All handled within a reasonable time frame and questions answered. Which does not seem to be the standard any more these days sadly. I would have preferred that I was warned my retail packaging would not be returned with the replacement if I sent it in however.

I am writing hoping this may save some…time and money I am writing hoping this may save some poor soul the agonizing experience it is to deal with Corsair and their customer service team...Its horrendous. If an agent responds at all it will be a terse and unhelpful, uncaring response. Then, they don't respond at all. Currently they have both my money and the defective computer they were to replace. Been two weeks, No reply's no help until I am forced to seek a charge back. At one time they were the best and most caring. Now they practice deceptive web ordering and gross negligence with customer care. Inv C1163329 for Corsair Investigations.

I hate leaving bad reviews I hate leaving bad reviews, it can also be the customer thats being awkward too. However Corsair support has become a black hole. telephone messages, emails, online chat, you enter a message and its gone.. dissappeared in an abyss of nothing. I have tried to get Dominator memory repaired, its sold as having a lifetime warrenty. but no replies from Corsair. My advice to anyone who is concidering a purchase of Corsair items, beware. Quality is not only in the look and hype of an item, but what happens when it fails.