Had a power supply that blew 5 years… Had a power supply that blew 5 years into a 10 year guarantee. RMA process was smooth and non accusing. It was nice to have that for a change. All handled within a reasonable time frame and questions answered. Which does not seem to be the standard any more these days sadly. I would have preferred that I was warned my retail packaging would not be returned with the replacement if I sent it in however.

Beware of spares HDD Cage I ordered a new HDD Cage for my 4000x case as it was purchased second hand without the cage. Delivery was expensive but it arrived within a few days which is great. But… I’m disappointed that I didn’t receive the plastic HDD surround that you need to actually use the cage. I feel it’s £20.00 wasted as I have only received half a useable item. I now need to find and purchase a plastic cage to fit my HDD into to be able to use the cage.

Perhaps a polarizing opinion seeing all… Perhaps a polarizing opinion seeing all of the other reviews, but I want to voice my positive experience with Corsair. I have had Corsairs products in my repertoire for a long time and this company has always done right by me, sometimes to a ridiculous degree and I just have to give props where they are due. Most recently, my latest "issue" has been that I bought a K70 RGB PRO keyboard, however it did not have a palm rest and I found the edge of the keyboard to be a bit uncomfortable. I looked for a replacement part but found that it wasn't amongst the usual replacement parts that Corsair offer. I did however find that I could just raise a request with Corsair warehouse and received the part for a flat $15 shipping fee. As a big proponent of right to repair I LOVE that Corsair have spare parts for what seems to be all of their products (even ones that have been discontinued) and they provide this at likely no profit to them. I am a big fan of Corsair and will continue to both use their products and recommend them to my peers as I hold them in very high regard.

Very disappointed with replacement I have fans-very good, Keyboard -very good. But recently I have bought PSU RM850e with 7 years warranty. Unfortunately it failed after only 8 months. The Corsair whas good for quick replacement,a bit rocky dispach with UPS(their tracking system never recorded any movement,froms drop off to delivery). Replacement arrived quickly. The same model but refurbished not brand new!? What is nothing wrong with refurbished but automatically my long 7 years warranty (that was only reason why I choose so expensive PSU in first place-probably like most customers) Dropped to only 1 year warranty. I would never buy this product with 1 year warranty. Thats why only 3 stars. It should be brand new with full warranty or offer extended warranty-to fit warranty of original product. Very disappointed 😞

Great products let down by bad support Great products let down by bad support. You need to teach your staff that some RTX 4090s need a 600w tdp power lead and the one that comes supplied is not fit for purpose. I have given up after 2 weeks trying to explain this to the person dealing with my support request and am now just going to buy the correct lead.