Beware of spares HDD Cage I ordered a new HDD Cage for my 4000x case as it was purchased second hand without the cage. Delivery was expensive but it arrived within a few days which is great. But… I’m disappointed that I didn’t receive the plastic HDD surround that you need to actually use the cage. I feel it’s £20.00 wasted as I have only received half a useable item. I now need to find and purchase a plastic cage to fit my HDD into to be able to use the cage.

300€ Keyboard and a Invading Software Recently i bought a 300€ Keyboard from this Company for my Homeoffice. The Keyboard works well, its high quality and what i expected from Corsair. What annoys me is that i am forced to have their Software running so that my Keyboard can set its Colorscheme (pure White). Because it got a Battery included i expect it to remember its configuration without starting the Software and having it run in the background. This will be the last Keyboard from the Company and i will go a extra Mile to exclude them from my PC Builds all together. This is absolutly unacceptable.

I am writing hoping this may save some…time and money I am writing hoping this may save some poor soul the agonizing experience it is to deal with Corsair and their customer service team...Its horrendous. If an agent responds at all it will be a terse and unhelpful, uncaring response. Then, they don't respond at all. Currently they have both my money and the defective computer they were to replace. Been two weeks, No reply's no help until I am forced to seek a charge back. At one time they were the best and most caring. Now they practice deceptive web ordering and gross negligence with customer care. Inv C1163329 for Corsair Investigations.

Great products let down by bad support Great products let down by bad support. You need to teach your staff that some RTX 4090s need a 600w tdp power lead and the one that comes supplied is not fit for purpose. I have given up after 2 weeks trying to explain this to the person dealing with my support request and am now just going to buy the correct lead.

Awful company to deal with directly. Awful company to deal with directly. For your own good, if you buy any of their products go via a third party distributor. Do not ever engage with their site or them directly. They add extra fees, import charges, incorrect postage, everything to add friction to your order, and then their support are absolutely horrendous, foul mouthed, rude, unhelpful, plebs. Disgusting. Their tech might be alright, but for the love of god don't go to them directly. Let your distributor deal with these clowns if anything goes wrong, don't do it yourself.