Had a power supply that blew 5 years… Had a power supply that blew 5 years into a 10 year guarantee. RMA process was smooth and non accusing. It was nice to have that for a change. All handled within a reasonable time frame and questions answered. Which does not seem to be the standard any more these days sadly. I would have preferred that I was warned my retail packaging would not be returned with the replacement if I sent it in however.

SCREW CORSAIR Do not buy from these stupid people. Their documentation is vague and unhelpful and their customer service in non existent. I bought a Pro Elite build kit, and the qr code for the manual didn't even work so I had to hunt down several videos on how to put the damn thing together. The build guide on their site isn't thorough enough and glossed over many steps or just didn't even tell me what to do. Then when I finally got the damn thing to work, it turns out the gpu they sent doesn't even work. And I can't even get any help with it because they don't even accept calls. SCREW these people.

Perhaps a polarizing opinion seeing all… Perhaps a polarizing opinion seeing all of the other reviews, but I want to voice my positive experience with Corsair. I have had Corsairs products in my repertoire for a long time and this company has always done right by me, sometimes to a ridiculous degree and I just have to give props where they are due. Most recently, my latest "issue" has been that I bought a K70 RGB PRO keyboard, however it did not have a palm rest and I found the edge of the keyboard to be a bit uncomfortable. I looked for a replacement part but found that it wasn't amongst the usual replacement parts that Corsair offer. I did however find that I could just raise a request with Corsair warehouse and received the part for a flat $15 shipping fee. As a big proponent of right to repair I LOVE that Corsair have spare parts for what seems to be all of their products (even ones that have been discontinued) and they provide this at likely no profit to them. I am a big fan of Corsair and will continue to both use their products and recommend them to my peers as I hold them in very high regard.

Warranty means $hit… I bought some a 32gb Corsair Vengeance ram chip for my sons laptop. After 3 months the Ram was causing the computer to get the BSOD. Since I had to wait for my son to bring down his computer from his mother's house in a different State, at the 6 months mark I pulled the Ram and re-installed the original Ram and the BSOD of disappeared. So I put in a request to have the Ram replaced, since I bought the brand new sealed Ram off an Ebay seller and not an approved stockist, Corsair will not honour the warranty. Stay away from Corsair products. This is the last Corsair product I will ever buy.

Worst possible company and warranty Worst possible company and warranty. The new headset cracked when putting on my head, the headset was brushing my face sides when it cracked. As per warranty, this is user damage for the crap they produce. Then there is their trash software that REFUSES to be uninstalled and uninstallers can't detect it! There will never ever be anything from Corsair in my PC!