Product quality is mixed. Support and customer service is dreadful Corsair products are of mixed quality, their support however is beyond subpar. If you post on here or Reddit they will comment as if they will look in to your issue. Very quickly you will discover the apathy, ignorance and dismissiveness that so many have experienced. In a series of emails and messages exchanged with Corsair, where I clearly articulated a few technical questions the agent(s) and even team leader opt to ignore said questions and usually reply answering a question I never asked. To say this is frustrating is such an understatement, no less so when I’ve spent 4 figures on their products.

Awful company to deal with directly. Awful company to deal with directly. For your own good, if you buy any of their products go via a third party distributor. Do not ever engage with their site or them directly. They add extra fees, import charges, incorrect postage, everything to add friction to your order, and then their support are absolutely horrendous, foul mouthed, rude, unhelpful, plebs. Disgusting. Their tech might be alright, but for the love of god don't go to them directly. Let your distributor deal with these clowns if anything goes wrong, don't do it yourself.

I am writing hoping this may save some…time and money I am writing hoping this may save some poor soul the agonizing experience it is to deal with Corsair and their customer service team...Its horrendous. If an agent responds at all it will be a terse and unhelpful, uncaring response. Then, they don't respond at all. Currently they have both my money and the defective computer they were to replace. Been two weeks, No reply's no help until I am forced to seek a charge back. At one time they were the best and most caring. Now they practice deceptive web ordering and gross negligence with customer care. Inv C1163329 for Corsair Investigations.

Used to LOVE corsair... Used to LOVE corsair! All their products were amazing!! This time around, just straight up frustrated almost all thee time because the S**T don't F**King stay connected properly. How many times in the middle of writing code and my keyboard looses connection for 2 seconds. Even worse playing FPS games, and both keyboard and mouse loose connection for up to 5 seconds. GREAT

SCREW CORSAIR Do not buy from these stupid people. Their documentation is vague and unhelpful and their customer service in non existent. I bought a Pro Elite build kit, and the qr code for the manual didn't even work so I had to hunt down several videos on how to put the damn thing together. The build guide on their site isn't thorough enough and glossed over many steps or just didn't even tell me what to do. Then when I finally got the damn thing to work, it turns out the gpu they sent doesn't even work. And I can't even get any help with it because they don't even accept calls. SCREW these people.