Geo
BEWorst possible company and warranty Worst possible company and warranty. The new headset cracked when putting on my head, the headset was brushing my face sides when it cracked. As per warranty, this is user damage for the crap they produce. Then there is their trash software that REFUSES to be uninstalled and uninstallers can't detect it! There will never ever be anything from Corsair in my PC!
David Sales
AUWarranty means $hit… I bought some a 32gb Corsair Vengeance ram chip for my sons laptop. After 3 months the Ram was causing the computer to get the BSOD. Since I had to wait for my son to bring down his computer from his mother's house in a different State, at the 6 months mark I pulled the Ram and re-installed the original Ram and the BSOD of disappeared. So I put in a request to have the Ram replaced, since I bought the brand new sealed Ram off an Ebay seller and not an approved stockist, Corsair will not honour the warranty. Stay away from Corsair products. This is the last Corsair product I will ever buy.
Stephen W
GBI am writing hoping this may save some…time and money I am writing hoping this may save some poor soul the agonizing experience it is to deal with Corsair and their customer service team...Its horrendous. If an agent responds at all it will be a terse and unhelpful, uncaring response. Then, they don't respond at all. Currently they have both my money and the defective computer they were to replace. Been two weeks, No reply's no help until I am forced to seek a charge back. At one time they were the best and most caring. Now they practice deceptive web ordering and gross negligence with customer care. Inv C1163329 for Corsair Investigations.
AB
GBVery disappointed with replacement I have fans-very good, Keyboard -very good. But recently I have bought PSU RM850e with 7 years warranty. Unfortunately it failed after only 8 months. The Corsair whas good for quick replacement,a bit rocky dispach with UPS(their tracking system never recorded any movement,froms drop off to delivery). Replacement arrived quickly. The same model but refurbished not brand new!? What is nothing wrong with refurbished but automatically my long 7 years warranty (that was only reason why I choose so expensive PSU in first place-probably like most customers) Dropped to only 1 year warranty. I would never buy this product with 1 year warranty. Thats why only 3 stars. It should be brand new with full warranty or offer extended warranty-to fit warranty of original product. Very disappointed 😞
Mantas Navickas
GBPerhaps a polarizing opinion seeing all… Perhaps a polarizing opinion seeing all of the other reviews, but I want to voice my positive experience with Corsair. I have had Corsairs products in my repertoire for a long time and this company has always done right by me, sometimes to a ridiculous degree and I just have to give props where they are due. Most recently, my latest "issue" has been that I bought a K70 RGB PRO keyboard, however it did not have a palm rest and I found the edge of the keyboard to be a bit uncomfortable. I looked for a replacement part but found that it wasn't amongst the usual replacement parts that Corsair offer. I did however find that I could just raise a request with Corsair warehouse and received the part for a flat $15 shipping fee. As a big proponent of right to repair I LOVE that Corsair have spare parts for what seems to be all of their products (even ones that have been discontinued) and they provide this at likely no profit to them. I am a big fan of Corsair and will continue to both use their products and recommend them to my peers as I hold them in very high regard.