The company is not trustworthy The company is not trustworthy. They sent us the trial key which expired and we did not move forward because of a bug in the software. They created some invoice and sent it to collection!! How can you create and send invoice to collection if you never gave the production key?

Buggy license subscription and awful customer service I attempted to transfer my Foxit licence from an old computer to a new one, however the software appears to have a bug and won't allow re-activation. I already deactivated the licence on my old computer so it could be reactivated on the new one—this used to work before, but no longer does. When I created a support ticket, they did not resolve my issue but just closed the ticket saying it was resolved because they "cannot keep the ticket open for so long". Frustrating and extremely unprofessional.

loved foxit pdf pro but ! used to love foxit pdf pro, did everything we need. Bought many licences. now; constant vulnerabilities flagging up on all our security software, all high. Regardless of upgrade to new versions and clearing it up, within weeks more are found. Plus; they no longer allow direct purchase unless you have an email battle with them, all they want is subscription. It should be a standalone purchase and that should include all free upgrades on any security issue. For the last time now I uninstalling every licence and going to have to move to adobe.

Not worth even one star Not worth even one star despite being used for over a year. The real problem started with a machine upgrade at which point I discovered that the registration code didn't work because the original version was no longer downloadable. After some digging I found a page on the support website that "converted" old codes to new, but my original code was declared invalid, despite being printed on the invoice. No access to support either, no human support, no available office in the UK. Forget it, I'll find something else.

I just deactivated foxit pdf from one… I just deactivated foxit pdf from one machine to transfer it to another. Deactivation was simple. Now I can't transfer it. Any online solutions I have found do not work or are so convoluted that they can't be followed. Customer service sucks. I've waited on the phone, but the call cuts off after 2 minutes. They said they do not do human contact. If I did not have a less than 5 months old subscription I would just say forget it, but I have already paid so I want what is owed.