While Phantom FOXIT PDF software is… While Phantom FOXIT PDF software is quite good, the company customer service is atrocious. I have tried emailing, using their direct connection service via their website and even tired posting on their FB page. Nothing it seems will stir them from their slumbers. So my dilemma here is while I would say the actual software does what it says on lid, do not expect any customer support – they really are hopeless. Even cutting them slack for COVID-19 they kept me waiting for over one month to reply, what is going on? Finally I got ‘something back’ but that just faded away too. If you want to connect with these people, it’s probably easier to call Elvis.

Solid products and responsive support Solid products and responsive support. We have been using CVIsion's PdfCompressor API for our PDF workflow for the last 6 years and haven't encountered any issues. I'm also very pleased that CVision supports previous versions of their products. Thanks CVISION..

Foxit customer is garbage-and I even bought a service upgrade I bought Foxit pdf editor and paid an extra $30 for 24/7 human support. Total crap, they never answer their phone and don't call you back. The program itself is very buggy (pdf editor v 13), and is neck in neck with Adobe for the crappiest product ever. I would avoid Foxit at all costs.

I just deactivated foxit pdf from one… I just deactivated foxit pdf from one machine to transfer it to another. Deactivation was simple. Now I can't transfer it. Any online solutions I have found do not work or are so convoluted that they can't be followed. Customer service sucks. I've waited on the phone, but the call cuts off after 2 minutes. They said they do not do human contact. If I did not have a less than 5 months old subscription I would just say forget it, but I have already paid so I want what is owed.

Be Careful!! I downloaded Foxit pdf editor on 14 day free trial basis to see if I could use it for a specific document I was trying edit but was unable to - no doubt due to my own ineptness and no reflection on the software. However, once downloaded it insinuated itself as the default pdf editor and changed all the pdfs on my computer retrospectively to Foxit. So when the free trial ended and I didn't pursue the purchase I could no longer access any of my pdfs even though they were not created using Foxit. The uninstall component that came with Foxit didn't work. I had a horrible moment of feeling that I was being held to ransom to pay for software I didn't need or want but I found a way to uninstall it in the end and the pdfs (prior to the installation date) reverted to Adobe. It was scary though and I feel its deliberately built to do this.