Nat Larmer
NZTerrible company Terrible company. Buy a licence and then software updates and you are required to buy a new licence and it wont let you continue using the old software. Avoid wasting your money on this company that is obvioudly devois of any morale compass.
RA
GBFoxit support is effective via phone If online support fails, call their customer service number. It really is 24/7 and they really do call back. I was unable to update my Foxit subscription over a month - updating from the application did not work, and from the online auto-chat, it referred me to a download page that only listed trial versions. 1) It turns out "Trial" is also for software updates - their web management is SLOW on clarifying what that link provides. 2) The phone support sent me a direct link to update the software, which works. It may go up to 5 stars, when their web manager addresses the known issue.
William Swezey
GBPDF Compressor is a Great Product PDF Compressor is a great product for creating compressed and searchable PDF's from scanned images (our primary application). It delivers better results than any other product we have tried. PDF Compressor is expensive but, as with most things in life, you get what you pay for. We just upgraded our license to be able to go faster and it runs without a hitch.
Scott Mundorff
GBSaves gigabytes of space on our network storage Pros: The compression works great and doesn't lose too much qulity. The OCR functionality allows us to search scanned documents, which we didn't have before PdfCompressor. We set up two watch directories, one that's used twice a week and one that's use at the end of each month. The one at the end of the month gets older files, before 2010, pulled in that need to be compressed and OCR'd. This uses up our monthly allowance of pages. Cons: Setting up the watch directories took a little bit to get right but that could be our fault for not reading enough documentation.
eric cohen
GBFoxit customer is garbage-and I even bought a service upgrade I bought Foxit pdf editor and paid an extra $30 for 24/7 human support. Total crap, they never answer their phone and don't call you back. The program itself is very buggy (pdf editor v 13), and is neck in neck with Adobe for the crappiest product ever. I would avoid Foxit at all costs.