Scam Scam. Their sales staff scam people. I have email threads of legitimate lies They made false promises on what the system can do. I agreed on one price and hVe email communication confirming discounts and then somehow I owe $700 when I wasn’t supposed to be billed for 90 days

I would like PL rater to be more…Accurate I would like PL rater to be more accurate I always must bridge through to every company for an accurate quote.

They are the worst company to deal… They are the worst company to deal with. I will NEVER do anything with Vertafore again. we tried out resource connect for a month a few years ago and cancelled. I faxed them the cancellation forms 5 times!! Not only that they continued to invoice for services we never received. After going back and forth with their accounting department they assured me they this was taken care of that said that these issues were settled. Every 2 years the try to bring this up again.

Consistent Problems They are our client mgt system. They make you have 2 seperate log-ons for QQCatalyst and Vertafore (training/help.) Tried 2 passwords, then clicked forgot password and the response was that I had to wait at least 15 to try again. What? I don't have time for that! Consistent problems with generating accurate and consistent Certificates of Insurance as well.

This company does not answer the phone… This company does not answer the phone nor chat function for their customer service. Sircon is the worst of all their programs. The system is difficult to use and give multiple error messages that are due to faulty administrator functions. Avoid this company at all costs. I do not know why any Fortune 500 companies such as United Health Care would pay for such terrible platforms and service. Absolutely fails in productivity, support and any other positive areas of success.