President the Vertafore rep, James, was not helpful in correcting the lack of rating issue for several companies. He even tried to claim the carriers declined the risks when no data at all transferred to the carrier websites.

I would like PL rater to be more…Accurate I would like PL rater to be more accurate I always must bridge through to every company for an accurate quote.

I run a small business I run a small business. Vertafore requires I believe 60 days advance notice if you are changing at your renewal. We recently had fewer users due to turnover. Vertafore is still charging us monthly for member(s) no longer working at our office and told me that I can only make the change 60 days prior to the renewal so I will have to pay for user(s) no longer working here.

The product worked, but They charge you to retreive your own data The product worked, but what I am unhappy about is that it costs $1500 for me to get a back up of my data, when I want to switch providers. There was nothing in the contract about the cost of getting my data. I know another company only charged $250 for a second copy and the first was free. So in other words they are charging me for my own data. What a rip off. I wouldn't use them or recommend them, just for this reason.

This company does not answer the phone… This company does not answer the phone nor chat function for their customer service. Sircon is the worst of all their programs. The system is difficult to use and give multiple error messages that are due to faulty administrator functions. Avoid this company at all costs. I do not know why any Fortune 500 companies such as United Health Care would pay for such terrible platforms and service. Absolutely fails in productivity, support and any other positive areas of success.