Gamestop is trash Gamestop is trash. Especially online website. They charge so much money for delivery its a joke. Imagine spending $100 plus in games and they still want to charge you 12 dollars shipping. What a joke. Ill buy anywhere and not from them.

Loyal Customers Not Wanted Here I went to my local Gamestop store in Cincinnati Ohio around 9:20 pm on Black Friday. I was looking to get my son a PS5 for Christmas. With my PowerUp Rewards and Black Friday deals, I was looking forward to getting us both some nice holiday gifts. Unfortunately, when I arrived, the gate was down and the doors locked. I saw the hours posted: they read open until 10 pm. One of the cashiers came as if she were going to let me in but instead snatched the store hours page out of the window (but not before I took a picture) She never said anything to me. I called customer service and posted a complaint on BBB. Customer service said there was nothing they could do; and the Gamestop rep, while apologetic, failed to offer me a store credit for the overwhelming inconvenience. Plus, last I checked both cashiers were still working there. I feel like my time supporting your company growth should count for more than just an empty apology.

Pokémon 151 Ultra Premium Collection Bought a pack of Pokémon 151 ultra premium collection and the 3 promo cards were all damaged when I opened the box. After opening the packs I ended up getting nothing which I knew the risk of. The fact still remains, why are all 3 of the promo cards damaged? The gold Mew Ex has an obvious scratch at the top. Mewtwo promo is completely off centered with white edges at the back and the same goes for the other promo mew ex completely off centered AND white edges.

I love this company! I love this company! The only place where I buy my games and gaming merchandise from!

GameStop Doesn't Care GameStop does nothing if your shipment does not arrive. They keep telling me that they are waiting to hear back from investigations team and it been over 2 months now of receiving the same response. Put in a dispute with PayPal and since the items show as delivered they won't refund my money. GameStop has the worst customer service. Do not buy online from them as they will steal your money