They just have an account with Endicia They just have an account with Endicia. Postoffice wouldn't issue refund to Postpony, only to Endicia. PostPony will not do anything to get your refund even though post office tells you to request for postage refund through your agent.

It is all good until you need service I had the same problem as many here....I purchased a label to Spain, where usually included tracking service on their site. The newest label I printed using them (Nov-2020) has NO tracking service. As a merchant I had no choice but void the label , yet they will keep the money and never refund you. Have to file dispute from my CC

Wrong intruction and no refund They gave me wrong instructions that caused the package returned and wouldn't give me refund. Avoid if you have other options even it means more costly.

Demand to upload my photo ID and picture of CC After shipping with them for 2 weeks with over 20+ packages, post pony wants to harvest my picture ID (drivers license) and picture of credit card. Without these, I cannot process shipping nor look up my shipping history. Why they need to harvest my photo ID? Be aware this company is located IN China. You don't know what they are manufacturing with these true IDs.

PostPony is a nice website which help… PostPony is a nice website which help me a lot for sending my package oversea. It cost cheaper and easy to use. Especially they have a good deal for USPS international package. Sometimes you can get coupons through invite friends or other way. But you have to pay deposit in your account, which is a bit not good or maybe they can just pay by credit card. I will recommand all the people who live in the U.S or Canada to use it.