Beware - Stolen Packages at their Warehouse & Horrible Service I am a Federally Licensed Firearm dealer. I shipped a firearm legally to another dealer via their website. The package was rejected by the addressee, and being sent back to me. UPS delivered back to US GoBuy / Post Pony warehouse in Oregon. The warehouse illegally opened my package and refused to send it back. My FFL license was in the package, and I emailed it to them. Also sent them links to the ATF and UPS regarding the legalities of shipping firearms. They have refused to ship it back and just told me sorry. Really?? They are now in possession of a stolen firearm, and mail fraud for opening the package. I am so disgusted by the service I have received, primarily by someone named Felix. DO NOT SHIP USING THIS COMPANY, BEWARE AS THEY ARE THIEVES, AND SCAM ARTISTS.

Horrible! Do not use postpony! Horrible especially after they outsourced their service to China!! I had a UPS demage claim, and had to go through only by Postpony. And it took over 8 months finally got my compensation. That's not the worst. After that I want to withdraw the compensation to my bank. Guess what, they only transferred a fraction of it and I never receive the rest!! When I asked them, they replied that the whole amount have been refunded and asked me to check with my bank!! What a joke! I don't know what game they are playing, I'm still fighting to get the rest my money back. Just tell you do not use postpony anymore!

Cheap but not helpful Pros Service is cheaper than USPS. That's it. Cons 24/7 Live Chat is not accurate. The response rate was very slow which means it's not really helpful if you are in hurry. The only way to reach them is either email or wechat. Email took a day to response and Wechat took less time. I received an email from them about giving a review to get one $5 off international shipping coupons or three $1 off domestic shipping coupons. I picked the $5, however, it is NOT applicable to First Class International Shipping (The email didnt mention the restriction) so I think it's misleading. The only reason I use Postpony is cheaper.

Its a scam Its a scam. I created a label but need to void it due to error in address. It takes forever to get refund. When got that refund, they refund back to their wallet. Then I required cash out to my PayPal. And it takes forever. After several weeks, I asked them about my money, they don’t refund full amount

Good service with great price for international luggage delivery The pickup service is very good, the platform smoothly connected to UPS appointment system. All the orders status is updated on the online platform. PostPony is a nice website which helps me a lot for sending my package oversea. It cost cheaper and easy to use. Especially they have a good deal for international packages from US to China with a special price. Sometimes you can get coupons through invite friends or other way. I will recommand all the people who live in the U.S or Canada to use it. Especially students who want to send their luggage back to mainland China.