Lost package still lost! Lost package with no resolution! I purchased a product from an eBay seller: thoba3671 on June 7, 2021. The USPS tracking number on the package was 93001202241000000033383149. I believe the seller was sending this first class via USPS but according to the original shipper, Usgobuy; I had to get in touch with PostPony to find my missing package. The email from USGOBUY told me: "Dear Customer, Please contact serviceatpostpony.com for help. Thank you . Best Regards, Monica, Customer Service Department With NO explanation as to why I have to contact PostPony. PostPony would not help me because there was no other tracking number on the package other than the USPS number. I would not recommend your company to anyone I do business with. Lost package with no resolution!

could be 0 star if possible could be 0 star if possible. Because this is a fraudulent company that steals your credit card and charges you when you are not notified.

Sent my package to their warehouse more… Sent my package to their warehouse more than 1 month ago for a delivery to Mainland China, never heard anything back. Asked customer service at least 3 times, always been told it was due to a delay. Also checked the tracking number from the HongkongPost, nothing was on their system. I might lost my package already. No hope. NEVER USE THEIR SERVICE!!!

Horrible! Do not use postpony! Horrible especially after they outsourced their service to China!! I had a UPS demage claim, and had to go through only by Postpony. And it took over 8 months finally got my compensation. That's not the worst. After that I want to withdraw the compensation to my bank. Guess what, they only transferred a fraction of it and I never receive the rest!! When I asked them, they replied that the whole amount have been refunded and asked me to check with my bank!! What a joke! I don't know what game they are playing, I'm still fighting to get the rest my money back. Just tell you do not use postpony anymore!

If you are a small business If you are a small business, I would watch out for your balances in postpony. If you ship with FedEx, they can charge you more money after your package has been shipped. I had a surcharge that was 1.5 times of what it would cost me to just go straight to UPS or a FedEx location to ship it at retail shipping cost. How can postpony charge first for discounted shipping, which was taken out of my account, then come back and say that the surcharge is almost 2x of the shipping cost? I am currently waiting on post pony to get back to me. I demanded them to do an investigation. I would love to know if there is more people out there as I am sure there is because this is the second time I was charge crazy so called surcharge fees.