could be 0 star if possible could be 0 star if possible. Because this is a fraudulent company that steals your credit card and charges you when you are not notified.

Good service with great price for international luggage delivery The pickup service is very good, the platform smoothly connected to UPS appointment system. All the orders status is updated on the online platform. PostPony is a nice website which helps me a lot for sending my package oversea. It cost cheaper and easy to use. Especially they have a good deal for international packages from US to China with a special price. Sometimes you can get coupons through invite friends or other way. I will recommand all the people who live in the U.S or Canada to use it. Especially students who want to send their luggage back to mainland China.

They just have an account with Endicia They just have an account with Endicia. Postoffice wouldn't issue refund to Postpony, only to Endicia. PostPony will not do anything to get your refund even though post office tells you to request for postage refund through your agent.

Cheap but not helpful Pros Service is cheaper than USPS. That's it. Cons 24/7 Live Chat is not accurate. The response rate was very slow which means it's not really helpful if you are in hurry. The only way to reach them is either email or wechat. Email took a day to response and Wechat took less time. I received an email from them about giving a review to get one $5 off international shipping coupons or three $1 off domestic shipping coupons. I picked the $5, however, it is NOT applicable to First Class International Shipping (The email didnt mention the restriction) so I think it's misleading. The only reason I use Postpony is cheaper.

No service provided No service provided, contact customer service no response. Be aware!!!!! they will take whatever they can but don’t want you give any services！avoid!!!