Sent my package to their warehouse more… Sent my package to their warehouse more than 1 month ago for a delivery to Mainland China, never heard anything back. Asked customer service at least 3 times, always been told it was due to a delay. Also checked the tracking number from the HongkongPost, nothing was on their system. I might lost my package already. No hope. NEVER USE THEIR SERVICE!!!

PostPony is a nice website which help… PostPony is a nice website which help me a lot for sending my package oversea. It cost cheaper and easy to use. Especially they have a good deal for USPS international package. Sometimes you can get coupons through invite friends or other way. But you have to pay deposit in your account, which is a bit not good or maybe they can just pay by credit card. I will recommand all the people who live in the U.S or Canada to use it.

They changed their website in 2020 They changed their website in 2020. I lost all my saved contacts. They need you to link your cell phone number to your account which does not work. Everyting come up in Chinese script. Its become too hard to figure this out. It worked well before they changed it now I am looking for another patform to ship from. Its good I didn't keep any balance in my account or I would have lost all my money.

No service provided No service provided, contact customer service no response. Be aware!!!!! they will take whatever they can but don’t want you give any services！avoid!!!

They will not refund you! They will not refund you!! They said they will refund you if you cancel your unused label, but this will take forever. They use various non-sense excuses to refuse to provide refund, and conversation is so so slow. Waste time and money. Avoid!!! Have to dispute via my bank.