They changed their website in 2020 They changed their website in 2020. I lost all my saved contacts. They need you to link your cell phone number to your account which does not work. Everyting come up in Chinese script. Its become too hard to figure this out. It worked well before they changed it now I am looking for another patform to ship from. Its good I didn't keep any balance in my account or I would have lost all my money.

They just have an account with Endicia They just have an account with Endicia. Postoffice wouldn't issue refund to Postpony, only to Endicia. PostPony will not do anything to get your refund even though post office tells you to request for postage refund through your agent.

Cheap but not helpful Pros Service is cheaper than USPS. That's it. Cons 24/7 Live Chat is not accurate. The response rate was very slow which means it's not really helpful if you are in hurry. The only way to reach them is either email or wechat. Email took a day to response and Wechat took less time. I received an email from them about giving a review to get one $5 off international shipping coupons or three $1 off domestic shipping coupons. I picked the $5, however, it is NOT applicable to First Class International Shipping (The email didnt mention the restriction) so I think it's misleading. The only reason I use Postpony is cheaper.

Sent my package to their warehouse more… Sent my package to their warehouse more than 1 month ago for a delivery to Mainland China, never heard anything back. Asked customer service at least 3 times, always been told it was due to a delay. Also checked the tracking number from the HongkongPost, nothing was on their system. I might lost my package already. No hope. NEVER USE THEIR SERVICE!!!

Beware - Stolen Packages at their Warehouse & Horrible Service I am a Federally Licensed Firearm dealer. I shipped a firearm legally to another dealer via their website. The package was rejected by the addressee, and being sent back to me. UPS delivered back to US GoBuy / Post Pony warehouse in Oregon. The warehouse illegally opened my package and refused to send it back. My FFL license was in the package, and I emailed it to them. Also sent them links to the ATF and UPS regarding the legalities of shipping firearms. They have refused to ship it back and just told me sorry. Really?? They are now in possession of a stolen firearm, and mail fraud for opening the package. I am so disgusted by the service I have received, primarily by someone named Felix. DO NOT SHIP USING THIS COMPANY, BEWARE AS THEY ARE THIEVES, AND SCAM ARTISTS.