James
GBSent my package to their warehouse more… Sent my package to their warehouse more than 1 month ago for a delivery to Mainland China, never heard anything back. Asked customer service at least 3 times, always been told it was due to a delay. Also checked the tracking number from the HongkongPost, nothing was on their system. I might lost my package already. No hope. NEVER USE THEIR SERVICE!!!
Fan Fan Zhao
GBLegit and inexpensive I have tried using postpony a few times to send parcel overseas. You all know usps rate is relatively high. Postpony saved me a lot $$ and I like that they are legit and reliable. I don't have any problem paying my label fee online and printing. You only need to get some custom envelops from post office, seal your parcel and send!
Susan Zhang
GBThey will not refund you! They will not refund you!! They said they will refund you if you cancel your unused label, but this will take forever. They use various non-sense excuses to refuse to provide refund, and conversation is so so slow. Waste time and money. Avoid!!! Have to dispute via my bank.
Wei Li
GBThey just have an account with Endicia They just have an account with Endicia. Postoffice wouldn't issue refund to Postpony, only to Endicia. PostPony will not do anything to get your refund even though post office tells you to request for postage refund through your agent.
Yasmin
GBHorrible! Do not use postpony! Horrible especially after they outsourced their service to China!! I had a UPS demage claim, and had to go through only by Postpony. And it took over 8 months finally got my compensation. That's not the worst. After that I want to withdraw the compensation to my bank. Guess what, they only transferred a fraction of it and I never receive the rest!! When I asked them, they replied that the whole amount have been refunded and asked me to check with my bank!! What a joke! I don't know what game they are playing, I'm still fighting to get the rest my money back. Just tell you do not use postpony anymore!