If you are a small business If you are a small business, I would watch out for your balances in postpony. If you ship with FedEx, they can charge you more money after your package has been shipped. I had a surcharge that was 1.5 times of what it would cost me to just go straight to UPS or a FedEx location to ship it at retail shipping cost. How can postpony charge first for discounted shipping, which was taken out of my account, then come back and say that the surcharge is almost 2x of the shipping cost? I am currently waiting on post pony to get back to me. I demanded them to do an investigation. I would love to know if there is more people out there as I am sure there is because this is the second time I was charge crazy so called surcharge fees.

Beware - Stolen Packages at their Warehouse & Horrible Service I am a Federally Licensed Firearm dealer. I shipped a firearm legally to another dealer via their website. The package was rejected by the addressee, and being sent back to me. UPS delivered back to US GoBuy / Post Pony warehouse in Oregon. The warehouse illegally opened my package and refused to send it back. My FFL license was in the package, and I emailed it to them. Also sent them links to the ATF and UPS regarding the legalities of shipping firearms. They have refused to ship it back and just told me sorry. Really?? They are now in possession of a stolen firearm, and mail fraud for opening the package. I am so disgusted by the service I have received, primarily by someone named Felix. DO NOT SHIP USING THIS COMPANY, BEWARE AS THEY ARE THIEVES, AND SCAM ARTISTS.

Wrong intruction and no refund They gave me wrong instructions that caused the package returned and wouldn't give me refund. Avoid if you have other options even it means more costly.

They just have an account with Endicia They just have an account with Endicia. Postoffice wouldn't issue refund to Postpony, only to Endicia. PostPony will not do anything to get your refund even though post office tells you to request for postage refund through your agent.

Good service with great price for international luggage delivery The pickup service is very good, the platform smoothly connected to UPS appointment system. All the orders status is updated on the online platform. PostPony is a nice website which helps me a lot for sending my package oversea. It cost cheaper and easy to use. Especially they have a good deal for international packages from US to China with a special price. Sometimes you can get coupons through invite friends or other way. I will recommand all the people who live in the U.S or Canada to use it. Especially students who want to send their luggage back to mainland China.