Its a scam Its a scam. I created a label but need to void it due to error in address. It takes forever to get refund. When got that refund, they refund back to their wallet. Then I required cash out to my PayPal. And it takes forever. After several weeks, I asked them about my money, they don’t refund full amount

If you are a small business If you are a small business, I would watch out for your balances in postpony. If you ship with FedEx, they can charge you more money after your package has been shipped. I had a surcharge that was 1.5 times of what it would cost me to just go straight to UPS or a FedEx location to ship it at retail shipping cost. How can postpony charge first for discounted shipping, which was taken out of my account, then come back and say that the surcharge is almost 2x of the shipping cost? I am currently waiting on post pony to get back to me. I demanded them to do an investigation. I would love to know if there is more people out there as I am sure there is because this is the second time I was charge crazy so called surcharge fees.

No service provided No service provided, contact customer service no response. Be aware!!!!! they will take whatever they can but don’t want you give any services！avoid!!!

It is all good until you need service I had the same problem as many here....I purchased a label to Spain, where usually included tracking service on their site. The newest label I printed using them (Nov-2020) has NO tracking service. As a merchant I had no choice but void the label , yet they will keep the money and never refund you. Have to file dispute from my CC

Beware - Stolen Packages at their Warehouse & Horrible Service I am a Federally Licensed Firearm dealer. I shipped a firearm legally to another dealer via their website. The package was rejected by the addressee, and being sent back to me. UPS delivered back to US GoBuy / Post Pony warehouse in Oregon. The warehouse illegally opened my package and refused to send it back. My FFL license was in the package, and I emailed it to them. Also sent them links to the ATF and UPS regarding the legalities of shipping firearms. They have refused to ship it back and just told me sorry. Really?? They are now in possession of a stolen firearm, and mail fraud for opening the package. I am so disgusted by the service I have received, primarily by someone named Felix. DO NOT SHIP USING THIS COMPANY, BEWARE AS THEY ARE THIEVES, AND SCAM ARTISTS.