Impossible to find competent billing… Impossible to find competent billing service that uses this software, despite the recommendations from the company. Lost thousands of dollars with this software. Not possible to terminate service on-line, and when you phone them, they tell you it will terminate, but they don't.... and you end up in collections

Our success coach was STELLAR. Our “on boarding” experience was most certainly 5 stars. Our success coach, Mikaela Was beyond stellar. There wasn’t an email unanswered (and promptly), all questions were answered, she made us feel comfortable and “at home”, and she helped us feel confident in our process throughout this process. Thank you Kareo and most importantly Mikaela L.!

Jubilio on the loyalty team is the… Jubilio on the loyalty team is the WORST rep you all could have. You should listen to the records for training purposes how he speaks with clients, yells at them and over talks them! Customers always come first but Jubilio doesn’t care about professionalism and when you ask to speak with his supervisor he “no I will not transfer you” what kind of customer service is that?!

Stay away from this company - they will improperly take your money Stay away from this company. They play games and don’t fully provide the support needed to be successful. I originally signed up for auto pay and have tried for six months now to get them to stop taking the monthly payments out of my business checking account even though I’ve been issued no less than six support tickets to cancel our account and stop auto pay. Unfortunately nobody from the department who does that according to the Kareo support is ever available. Obviously they just want money, even if its not theirs to take. Terrible. They owe me 6 months worth of refunds and costs for cancellation of my business account to stop these fraudulent withdrawals.

THE WORST BILLING COMPANY/SERVICE! THE WORST BILLING COMPANY/SERVICE!! It is nearly impossible to speak to a supervisor and do not sign the contract!!!! Once you sign it, they will not allow you terminate it without paying a full years worth. It is an absolute nightmare and the worst customer experience I have ever encountered in my life.