Yaz
GBWaste of time and money Headphone: BB903+ I bought this headphone (Bluetooth) BB903+ in 2013 i had to get it replaced once a year.. Batter life 0 after 7 months although i only charge after low battery alert.. 2. Disconnection issue ! I had experienced while driving it disconnects from the device, which leads to distraction( Not reliable ). Once warranty pass out, you cant even able to change the battery or spares on it!! Chuck it straight to trash. However, on the positive note customer service is brilliant nothing to say very proactive (Bravo) But my experience with the product is very deceiving... Let see what they have to say.
James
AUliterally no support services I bought a headset from plantronics. One ear cup stopped working with my laptop only, still works on phone. Strange, ill email them and ask whats up. You have to create an account to access any kind of support. i finally did so, then there is no email available or any option to ask anyone a question. I literally can't speak to anyone about my problem. I called them; phone number doesnt ring out. I went to their forums, I can't post? I went to their 'knowledge page'. There is no information on trouble shooting. So where am i at? I have a broken product, and literally no way of contacting the company to ask about it. Will never purchase from them again.
Bas
BEPlanTronics BackBeat Bought the PlanTronics BackBeat Noisecanceling headphone. The hanger is made of plastic and broke rather fast so I requested a return on warranty. Received the return label immediately. Important to say: the seller (FNAC) asked to contact PlanTronics directly. After a small phone conversation with PlanTronics I was redirected to their website for a return claim. Within 3 days a new headset was delivered, no charges at all (packing, shipping, etc). I will be more careful with the plastic hanger this time. PS product is great: heavy bass and strong sound. Blue tooth enables handsfree calls etc Not recommended for professional use
REfal
GBPoor Output Audio, Poor Customer Service, Short Warranty Bought Voyager Legacy. Quick to pair and connect with USB or Bluetooth. BUT Audio out is inconsistent and now unusable - mic input is static, clicks and unclear. Warranty was for a year only and the company 'apologized' but cannot fix or offer a replacement. For a device costing over $100 catering to the top-tier business clients, this is very poor service and product. (Poly C# 07864883)
Kristians
DKPoly Voyager 5200 Poly Voyager 5200. I got it today as a birthday gift. Was very happy until I realized that it comes WITHOUT any kind of charging possibility. Just with poor microUSB cable for nothing. Complete disaster!!! Charging "cup" from my old Legend doesn't fit, obviously... Of course you can search and get a CHARGING CASE for SAME price as device it self cost. Just a "little" waiting for 16 days. Damn, you have to be kidding........ Never ever will get something with that kind of surprise at your birthday.