Poor Products and Replacement Services I have had my wireless headphones fail on me 3 times in a span of a year due to internal failures even when they were barely used. Plantronics does not pay for RMA shipping labels even at the 3rd occurrence and it adds up when they're $30 per return, most companies I have heard of do or at least after the first replacement. Once sent in apparently you have to call and make sure they send you a replacement, as i have had my returned product sit in the warehouse for months. My last replacement took 3 months start to finish. Don't waste your time, I have given this company more chances than I should have.

plantronics plt v5200 plantronics plt v5200 - battery level does not last, the stand up on desk charging port hardly ever works, other callers say the quality is terrible and it keeps cutting out

Poor Output Audio, Poor Customer Service, Short Warranty Bought Voyager Legacy. Quick to pair and connect with USB or Bluetooth. BUT Audio out is inconsistent and now unusable - mic input is static, clicks and unclear. Warranty was for a year only and the company 'apologized' but cannot fix or offer a replacement. For a device costing over $100 catering to the top-tier business clients, this is very poor service and product. (Poly C# 07864883)

Don't deal with Plantonics Don't deal with Plantonics! Without informing me, they replaced my brand new but defective Voyager with a refurbished Voyager. All they did was give me someone else's refurbished problem. I went from a brand new, expensive headset to a second hand cast off. They never told me it was a refurb but left me believing it was brand new. What a rip off! I'll never deal with them again!

I purchased a set of Plantronics… I purchased a set of Plantronics BackBeat Pro 2 which would not connect out of the box. After talking with a tech person, I was told to return them for a replacement. However I would have had to pay for the postage. They would not budge. Fortunately I purchased them through Amazon and was reimbursed without having to pay for postage. Will not purchase another Plantronics item.