plantronics plt v5200 plantronics plt v5200 - battery level does not last, the stand up on desk charging port hardly ever works, other callers say the quality is terrible and it keeps cutting out

I had the worst person dealing with me… I had the worst person dealing with me On palntronics website its says ''easy to get replacement''... I sent my faulty item to them, heard nothing for 28 days. Then got the worst unsupportive person emailing me JONAS from Plantronics E&A Technical Support. He refused a replacement even after I provided invoices. I am sure this is against consumer law. DO NOT BUY PLANTRONICS GOODS VERY POOR BEHAVIOUR. Asking for a replacement I felt under investigation!

Useless site, useless support. Device (Voyager legend) becomes unreliable, failing to connect, and disconnecting for no good reason. So I install the hub software on my Mac, to update the firmware and do some troubleshooting. The whole thing is an unmitigated failure. The hub report "No device connected", even though it's connected, and the Plantronics website has a bunch of dead links that send you in a circle. What a waste of time. Support? What support?

Poor Products and Replacement Services I have had my wireless headphones fail on me 3 times in a span of a year due to internal failures even when they were barely used. Plantronics does not pay for RMA shipping labels even at the 3rd occurrence and it adds up when they're $30 per return, most companies I have heard of do or at least after the first replacement. Once sent in apparently you have to call and make sure they send you a replacement, as i have had my returned product sit in the warehouse for months. My last replacement took 3 months start to finish. Don't waste your time, I have given this company more chances than I should have.

I purchased a set of Plantronics… I purchased a set of Plantronics BackBeat Pro 2 which would not connect out of the box. After talking with a tech person, I was told to return them for a replacement. However I would have had to pay for the postage. They would not budge. Fortunately I purchased them through Amazon and was reimbursed without having to pay for postage. Will not purchase another Plantronics item.