Don't deal with Plantonics Don't deal with Plantonics! Without informing me, they replaced my brand new but defective Voyager with a refurbished Voyager. All they did was give me someone else's refurbished problem. I went from a brand new, expensive headset to a second hand cast off. They never told me it was a refurb but left me believing it was brand new. What a rip off! I'll never deal with them again!

Poor Products and Replacement Services I have had my wireless headphones fail on me 3 times in a span of a year due to internal failures even when they were barely used. Plantronics does not pay for RMA shipping labels even at the 3rd occurrence and it adds up when they're $30 per return, most companies I have heard of do or at least after the first replacement. Once sent in apparently you have to call and make sure they send you a replacement, as i have had my returned product sit in the warehouse for months. My last replacement took 3 months start to finish. Don't waste your time, I have given this company more chances than I should have.

I purchased a set of Plantronics… I purchased a set of Plantronics BackBeat Pro 2 which would not connect out of the box. After talking with a tech person, I was told to return them for a replacement. However I would have had to pay for the postage. They would not budge. Fortunately I purchased them through Amazon and was reimbursed without having to pay for postage. Will not purchase another Plantronics item.

literally no support services I bought a headset from plantronics. One ear cup stopped working with my laptop only, still works on phone. Strange, ill email them and ask whats up. You have to create an account to access any kind of support. i finally did so, then there is no email available or any option to ask anyone a question. I literally can't speak to anyone about my problem. I called them; phone number doesnt ring out. I went to their forums, I can't post? I went to their 'knowledge page'. There is no information on trouble shooting. So where am i at? I have a broken product, and literally no way of contacting the company to ask about it. Will never purchase from them again.

Waste of time and money Headphone: BB903+ I bought this headphone (Bluetooth) BB903+ in 2013 i had to get it replaced once a year.. Batter life 0 after 7 months although i only charge after low battery alert.. 2. Disconnection issue ! I had experienced while driving it disconnects from the device, which leads to distraction( Not reliable ). Once warranty pass out, you cant even able to change the battery or spares on it!! Chuck it straight to trash. However, on the positive note customer service is brilliant nothing to say very proactive (Bravo) But my experience with the product is very deceiving... Let see what they have to say.