Montgomery O'Brien
AUGreat headset, service and accessories failure Omg. Their service is unbearable. Online portals and customer service that hit their SLAs but don’t answer your question. Took me 5 days to get the original answer quetion answered due to one sentence replies. End result - faulty part is not in stock and can’t confirm when it will be. 2nd accessory issue on RIG600LX - my advice - get the cordless!
Jack Lamont
USDon't deal with Plantonics Don't deal with Plantonics! Without informing me, they replaced my brand new but defective Voyager with a refurbished Voyager. All they did was give me someone else's refurbished problem. I went from a brand new, expensive headset to a second hand cast off. They never told me it was a refurb but left me believing it was brand new. What a rip off! I'll never deal with them again!
PGH Pest Control
GBI am utterly SHOCKED DO NOT USE I am utterly SHOCKED DO NOT USE! I have called 0800 410014 customer support which says permanently they are currently unavailable unless you keep holding ( huh? ) Sparti who I spoke to has hung up on me. And didnt know much at all. Very rude and un Satisfied with the company. I paid over £800 per headset. Not even been a year and they dont seem to care unless you want to spend money. For a big company very disappointed. The company needs better customer services training and to stop rushing people off the phone.
Heiner C T Gringmuth
DKMy bluetooth headset lost its voice My bluetooth headset lost its voice, could only whisper, was useless. After some confusion in communication with danish representative and my struggle with the warranty procedure on the internet, Plantronics send me a replacement and first than ask me to send back the broken item. Obviously trusting me, that my complaint was honest. Address labels preprinted and transport paid! The new equipment is working fine. I am happy and will recommend Plantronics.
Yaz
GBWaste of time and money Headphone: BB903+ I bought this headphone (Bluetooth) BB903+ in 2013 i had to get it replaced once a year.. Batter life 0 after 7 months although i only charge after low battery alert.. 2. Disconnection issue ! I had experienced while driving it disconnects from the device, which leads to distraction( Not reliable ). Once warranty pass out, you cant even able to change the battery or spares on it!! Chuck it straight to trash. However, on the positive note customer service is brilliant nothing to say very proactive (Bravo) But my experience with the product is very deceiving... Let see what they have to say.