They sent me a battery that does not work as advertised. they do not answer phone, don't respond to voice mail, don't respond to email so, do NOT waste your money! They sent me a battery that does not work as advertised. they do not answer phone, don't respond to voice mail, don't respond to email so, do NOT waste your money! Maybe it works for a couple of times but once you made your credit card payments pass a couple of months, that would be it! I used their laptop battery less than three times and I would not be able to recharged it again at all.They did not answer the phone, didn't respond to voice mail, didn't respond to email so, do NOT waste your money!

Very poor service. Not happy with this company. I paid additional for UPS shipping and they decided to send it USPS without my authorization. USPS does not deliver to my physical address, hence my UPS choice. They changed service without my authorization and by doing so, Caused me to not receive my battery. When your battery craps out, it tends to be an urgent replacement. things like this cannot happen. bottom line. I will not be ordering from here ever again.

fast quality service with an exceptional product The website was easy to use, with a simple checkout process. Conformation emails were sent following the order placement when it was sent. Nothing but good things to say.

Never even got my battery after 10 days of waiting I needed a laptop battery for my HP workstation asap. I found their site and they had a decent price, just about as good as many other online store. they offered 3 to 5 day shipping. I never received a "your item is shipped" email as they said i would get, and i never got any confirmation, at all. I managed to get a hold of someone through email asking where the heck is my battery. They said it was shipped but guess what? It flew all the way to the east coast to me, then back to them and was "received by their warehouse". What the heck? did they not get my address right or what? So i paid 40$ and never even got my product? This is beyond fraud. Law suite incoming Battery HQ, get ready.

The battery did not fit my computer. I kept the battery because it fit another computer in our office. I did not try to return. I have another battery on order with another vendor