Sent a Bad Battery; Phone agent claims they do not have access to database to give refund. I bought a battery at a great price...until I received the battery...it is dead and will not take a charge. Paid our IT guy to take a look and ensure that I ordered the correct battery; I did. After a 5-10 minute wait, agent claims that they do not have access to database, and that someone will have to call me back to consider refund or replacement. No resolution/resolve at this time.

Very poor service. Not happy with this company. I paid additional for UPS shipping and they decided to send it USPS without my authorization. USPS does not deliver to my physical address, hence my UPS choice. They changed service without my authorization and by doing so, Caused me to not receive my battery. When your battery craps out, it tends to be an urgent replacement. things like this cannot happen. bottom line. I will not be ordering from here ever again.

They sent me a battery that does not work as advertised. they do not answer phone, don't respond to voice mail, don't respond to email so, do NOT waste your money! They sent me a battery that does not work as advertised. they do not answer phone, don't respond to voice mail, don't respond to email so, do NOT waste your money! Maybe it works for a couple of times but once you made your credit card payments pass a couple of months, that would be it! I used their laptop battery less than three times and I would not be able to recharged it again at all.They did not answer the phone, didn't respond to voice mail, didn't respond to email so, do NOT waste your money!

I bought a battery and it said it would… I bought a battery and it said it would be couriered within 1-3 days. It never arrived. I emailed them three times and telephoned also with no reply. I have had to demand a refund back via PayPal.

Received my laptop battery at the best price advertised price as promised. Great service! I needed for a battery for an older Dell Laptop. Laptop Batteries HQ stocked it and immediately shipped to me at the best price I could find online.