Jim G
GBDon't Go Near Them! DO NOT use this company. They advertised a desk hardware handle as 2 3/4" center to center which was critical to fit in the existing drawer holes. The item was actually 2 7/8". They did accept the return BUT would not waive the 18% restocking fee AND charged me for their original shipping cost DESPITE the fact this was all due to their error. Having not read these reviews ahead of time, I assumed they would act as a reputable company would. WRONG.
Georgianne Moisan
GBWish I'd never bought these! I spent a fortune on 6 Crystal Fluted Door Knob (Georgian Roped Plate Brushed Nickel) for our home that we are remodeling. I bought them in October but was not able to put them in until December. My construction supervisor (a master carpenter and perfectionist) installed all the handles. He told me as he installed them that the inside works were very cheaply made and not worth what I paid for them. Great! We started having trouble with the one on the master bedroom door right away. It was hard to turn. So he took it off and reinstalled it. It turned a little better, but it clicked every time I turned it. Yesterday morning I turned the knob to get out of our bedroom and it just kept turning! I was afraid I was going to have to crawl out of the bedroom window to get out. I emailed Look In The Attic customer service and they would not stand behind their product! Will said it was past the return date and there was nothing they could do. He said we probably put it on wrong. My construction supervisor has been building houses and remodeling houses for 30 years. He knows how to put on a door knob! I will never buy from them again!
Paul Perkins
GBnice job on a custom work very nice job on some custom work - we made 35 lion heads, 43 knockers and 75 entryway sets. all in a tricky oil bronze and verdigris mix.it was a tall order but you really came through with flying colors. thanks for making this condo group of buidings look great. i will be back for porch lights and maybe some more home and garden stuff. jeff
Gretchen
GBLEEDS Project Success As an architect - I work on LEED certified buildings and it is usually hard to find products to use. This company has a good selection - could be improved - and I can normally find what I need. Thanks. Gretchen
Florida Mahew
GBGreat American Company This is a great American company - filled with Architectural experts that take the time to make it right. They worked on hand finishing and antiqueing my door plates. Each was a work of art. I highly recommend them.