LookInTheAttic & Co

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2.55
Based on 20 Reviews

5

35.00%

4

5.00%

3

0.00%

2

0.00%

1

60.00%
About LookInTheAttic & Co

Antique Vintage Hardware and Reproduction Hardware

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Jen K
GB

Don't do it! Don't do it!! Purchasing from this business was a DISASTER! I ordered from this site, to support small businesses, and they had, what i thought was, good quality, high-end door knobs. However, after purchasing a batch of doorknobs I realized that sadly this wasn't the case at all. This site is a complete and total scam. The knobs i received, were cheaply made, are literally falling apart and always coming loose. After less than 90-days of use one of the knobs broke off the base and shattered all over my bathroom floor. I reached out to the company and they claimed to send a replacement that i never received. (I've reported them to the BBB as well.) I found the same looking knobs on Wayfair, which i received and they are MUCH higher quality, costs less and backed by their great customer service. Look some place else. These people are crooks. Hope this review prevents at least one person from the scam and headaches of ordering from here.

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Sherry Ellis
GB

THEIR RETURN POLICY ON DEFECTIVE… THEIR RETURN POLICY ON DEFECTIVE MERCHANDISE IS HORRIBLE! POOR QUALITY YET EXPENSIVE. I AM A BUILDER AND ITS IMPOSSIBLE TO KNOW IF DOOR HARWARE WILL WORK WHEN DOORS ARE ON BACKORDER. POOR CUSTOMER SERVICE!

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Paul Perkins
GB

nice job on a custom work very nice job on some custom work - we made 35 lion heads, 43 knockers and 75 entryway sets. all in a tricky oil bronze and verdigris mix.it was a tall order but you really came through with flying colors. thanks for making this condo group of buidings look great. i will be back for porch lights and maybe some more home and garden stuff. jeff

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Sandy R
GB

Look anywhere but I recieved one item broken and one item incorrect. It cost me more to return both items than they were worth Then they never replaced the broken item .I recieved several e-mails threatening to put negative comments on my company website if I did not give them good reviews. I did not take their advice about that.

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S. Lares
GB

Got two drawer pulls from this company… Got two drawer pulls from this company that are completely non-functional. The actual pulls won't swing out from the backplate without a fair amount of force. Emailed them expecting to be refunded for a defective product but I haven't heard back from them. I wish I would have looked at reviews and their terrible return policy before ordering.

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