LookInTheAttic & Co

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2.55
Based on 20 Reviews

5

35.00%

4

5.00%

3

0.00%

2

0.00%

1

60.00%
About LookInTheAttic & Co

Antique Vintage Hardware and Reproduction Hardware

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Skip Kincaid
GB

Return policy is horrible! Bought 3 doorknobs. They emailed and asked if I could wait 4-6 weeks. Client was fine. Package arrived 14 weeks later! Won't refund or pay for return shipping. Step up and offer some service. Until then... never again!!

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Jim G
GB

Don't Go Near Them! DO NOT use this company. They advertised a desk hardware handle as 2 3/4" center to center which was critical to fit in the existing drawer holes. The item was actually 2 7/8". They did accept the return BUT would not waive the 18% restocking fee AND charged me for their original shipping cost DESPITE the fact this was all due to their error. Having not read these reviews ahead of time, I assumed they would act as a reputable company would. WRONG.

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Gretchen
GB

LEEDS Project Success As an architect - I work on LEED certified buildings and it is usually hard to find products to use. This company has a good selection - could be improved - and I can normally find what I need. Thanks. Gretchen

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Abby E.
GB

I ordered some great glass door knobs… I ordered some great glass door knobs about 6 years ago and wanted some more just like it. They were able to find my old order and match what I had purchased. Great customer service. The door knobs are solid and have never given me any issue. I like that they now have an easy video to watch so even a person like me can install them without some high-priced 'contractor' taking me.

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Sandy M
GB

Expensive mistake Door knobs are pretty but very poorly made; they fall apart. Within 7 months, one glass knob just came off in my hand with very light use. (I live alone.) Customer service responded via email that “glass is not covered under warranty.” I argued that the glass knob itself is intact but came away from the metal socket. They never responded. Since then, 2 more knobs have come off.

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