Paul Perkins
GBnice job on a custom work very nice job on some custom work - we made 35 lion heads, 43 knockers and 75 entryway sets. all in a tricky oil bronze and verdigris mix.it was a tall order but you really came through with flying colors. thanks for making this condo group of buidings look great. i will be back for porch lights and maybe some more home and garden stuff. jeff
Gretchen
GBLEEDS Project Success As an architect - I work on LEED certified buildings and it is usually hard to find products to use. This company has a good selection - could be improved - and I can normally find what I need. Thanks. Gretchen
April and Don
GBThe entryway and mail slot were perfect… The entryway and mail slot were perfect - I loved them so much and my curb appeal has went up up up dramatically. Thanks for helping me choose! I just send them a photo and they gave great advice. Very helpful and I am very happy!
Sandy R
GBLook anywhere but I recieved one item broken and one item incorrect. It cost me more to return both items than they were worth Then they never replaced the broken item .I recieved several e-mails threatening to put negative comments on my company website if I did not give them good reviews. I did not take their advice about that.
Robert Rowan
GBAvoid this business like the plague Avoid this business like the plague, unless you want poor products, which often are not workable due to incomplete specifications on their website. As a result of incomplete specs, you may have to return items, paying exorbitant return costs, double shipping, and dealing with non responsive customer service. Customer Service ignores all questions and issues, product specs are inconsistent and incomplete, and their returns policy is punitive. My purchase was costly, as it was back ordered, then further delayed, costing me extra dollars with my contractor. Lack of product specs resulted in non working product, and they charged me shipping both ways plus an enormous restocking fee, despite the issues I raised. Customer Service is radio silent. Terrible business. Try House of Antique Hardware instead—much better business, customer service, spec info, and reasonable dealing with returns.