Great American Company This is a great American company - filled with Architectural experts that take the time to make it right. They worked on hand finishing and antiqueing my door plates. Each was a work of art. I highly recommend them.

The entryway and mail slot were perfect… The entryway and mail slot were perfect - I loved them so much and my curb appeal has went up up up dramatically. Thanks for helping me choose! I just send them a photo and they gave great advice. Very helpful and I am very happy!

I ordered some great glass door knobs… I ordered some great glass door knobs about 6 years ago and wanted some more just like it. They were able to find my old order and match what I had purchased. Great customer service. The door knobs are solid and have never given me any issue. I like that they now have an easy video to watch so even a person like me can install them without some high-priced 'contractor' taking me.

Return policy is horrible! Bought 3 doorknobs. They emailed and asked if I could wait 4-6 weeks. Client was fine. Package arrived 14 weeks later! Won't refund or pay for return shipping. Step up and offer some service. Until then... never again!!

Worst customer service and a complete… Worst customer service and a complete scam. Info on their webpage is wrong. Also you can’t even leave a review on the webpage yet they have almost 5 star reviews lol. Also everywhere you look they have crappy reviews. Anyways, description was off on a product I ordered. Gets here and it’s the wrong color. They make me pay for shipping to return. Also charge me a restocking fee. For something that is their fault. Completely unacceptable and are stealing money. I wrote them explaining my frustration and no response