Dan Thorpe
GBTaking peoples money for product they don’t… have Satisfye are taking peoples money for product they don’t have is illegal and then using that money to purchase product to fill next orders. They completely took all money from pre orderes never fulfilled those pre orders bought more product and fulfilled those orders. Customer service is disgusting! After questioning where our product is we get blocked on Social media and our comments removed only leaving good comments on their page. Never answering emails only sending out the same message to every email or reply about they have bad shipping and it’s going to take longer and to contact the support email in which you get no reply what so ever! They have taken all our money and purchased product they did not have in the first place to make the new product and forgot about those people. There’s no other explanation for not filling out your pre orders from last year October/November, when people who ordered in December and January are now receiving their orders and anyone else making orders. We will be going to trading standards.
Tehral
CHWorst order experience I had so far. Worst order experience I had so far. Advertised: delivery mid december 2021 Then suddenly End December a few days after buying. On 24th dec update: 3 weeks until fulfilled So far it hasnt even been shipped at all… Best part in the update they say new orders will be shipped mid-january. Its the 8th today and my order from early december is not even shipped… 10th jan. Still no product and no new update nothing
Josh Strobeck
GBA rare breed of company - putting the customer over themselves! Honestly, hands down the best customer service I've ever experienced! They dispatched the grip controller very quickly but my mail carrier messed up and left it somewhere that's not my house, which was never located, and didn't let me know. I ended up having a battle with Royal Mail (UK) who made me jump through endless hoops because they made a mistake, and eventually said I had to ask Satisfye to contact them. I reached out to Satisfye and they immediately sorted the whole thing out even though it wasn't even remotely their fault. They were super helpful and prioritised the customer over making a profit. It's rare you come across that in a modern company. I've already recommended them to my friends and they're going to place orders now. Couldn't recommend these guys more! :)
Christian R.
GBLove my new ZenGrip Pro for my OLED… Love my new ZenGrip Pro for my OLED Switch. I know that there have been delays with shipping timelines, but just about every business on earth is facing the same struggles due to supply chain problems. Half the stuff I order on Amazon arrives late these days too. Anyway, can't thank Satisfye enough for making such a killer grip for my Switch. Love the comfortable feel and the solid fit.
Christopher Alchin
GBLiars They are sneaky, lying awful business people. Ordered a product that was delayed for 4 months, kept lying and showed on their site in stock the whole time. Rude pathetic customer service