I read a lot of great things about this… I read a lot of great things about this product online and through YouTube. It looks great, feels good but you cant use the dock like you can on other devices. I ordered the stand alone grip for my switch oled to see if i liked it and decided to order the case later but wait…you evidently cant do that…So in order for me to get the case i have to order the elite bundle and send my current grip back which i would have to pay for the shipping for the return and for the new product. I even asked if they could send me the rest of the pack and id pay the difference and shipping and was told no. This is not what I would call good business practice but its not my company. I like to buy American but I wont be buying from this company again

This is insane This is insane. Ordered a standalone black Ronin grip on 11/25 and they still say it may ship today 12/19 but also may not ship then, while still having a "guaranteed two day shipping" up on their website?? There's no guaranteed shipping because they do not have the product. Do not order from here. I wish I had found these reviews before I considered placing my order.

Similar experience to other reviews Similar experience to other reviews. Purchases product over 2 weeks ago. Website had no mention of backorder or that this was a pre-order. They claim all products ship within 24 hours. When I asked for an update they say they're "working hard at getting me my product." Terrible experience so far.

Taking peoples money for product they don’t… have Satisfye are taking peoples money for product they don’t have is illegal and then using that money to purchase product to fill next orders. They completely took all money from pre orderes never fulfilled those pre orders bought more product and fulfilled those orders. Customer service is disgusting! After questioning where our product is we get blocked on Social media and our comments removed only leaving good comments on their page. Never answering emails only sending out the same message to every email or reply about they have bad shipping and it’s going to take longer and to contact the support email in which you get no reply what so ever! They have taken all our money and purchased product they did not have in the first place to make the new product and forgot about those people. There’s no other explanation for not filling out your pre orders from last year October/November, when people who ordered in December and January are now receiving their orders and anyone else making orders. We will be going to trading standards.

Love my new ZenGrip Pro for my OLED… Love my new ZenGrip Pro for my OLED Switch. I know that there have been delays with shipping timelines, but just about every business on earth is facing the same struggles due to supply chain problems. Half the stuff I order on Amazon arrives late these days too. Anyway, can't thank Satisfye enough for making such a killer grip for my Switch. Love the comfortable feel and the solid fit.