Their customer service is awful Their customer service is awful. They overcharged me and now, there is no phone number to call and no one to reach. After being a member for more than 5 years, I believe it's time to cancel my membership and switch to a better company where I can reach a live person in case of a problem.

sarah I have never been double billed and customer service has always been nice to me. I like VLC media player better than regular graboid player and I like the $5 membership. It is awesome. I HAVE had it for almost a year now and it is really great for tv shows, but not all the movies in theaters I want are in high quality. BUT i have never gotten a virus or had an issue from streaming a movie.

The VLC media player fantastic plays everything and downloading videos easy Graboid Is easy to use you dont have to be a computer geek to use it also it tells and shows you quality of the download top reviews on which ones are the best working , reviews of the movie and what the theme of the movie or tv shows and more I even downloaded a video that said poor quality and it was of good quality way better then I had expected ,I would recommend this for everyone to check out and try, As for myself I am happy with every aspect of it ,and by the way I have'nt even mentioned price for the first month you get 4GB to down load free no credit cards unless after you use up your 4GB's (about 2to 4 movies depending on length) and you decide to buy a packageand thats if you decide, I believe it starts at 4.99 for silver giving you 10GB of transfers with 2GB per file limit (good enoug ) and for gold 14.99 with 50GB of transfer per month (more then enough) and diamond 29.99 500GB of transfer per month of DVD quality and HD quality (more than I needed) downloads TV, MOVIES and more check it oit for yourself like I said first 4GB's are free with no credit cards just download the VLC player which plays everything beautiful I use it for everything DVD's ect..ect..ect.. CUDOS to graboid it really works does what it said and more and no pop ups no spam just what you paid for. Only one downfall better get yourself more memory because you'll be downloading like crazy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! A-1 5-star viewers choice I've tried them all this is the one cudos grabiod its real it works and you'll love it

Great Movie Site, but be careful giving your credit card! I would rate them higher than 3 stars if it were not for them TRYING TO BILL ME REPEATED FOR $15.00. Most other aspects were great.

Graboid is an excellent program For downloading New Release Movies and up to date TV episodes in HD this site can't be beat. Safe . Legal. The site has been around for a couple years and offers more than 150,000 videos. Highly recommended!!! 5 Stars