Concept is great; falls short Concept is great, but does not deliver. I've downloaded reports as PDFs and had them differ from the same report as a CSV file .I spoke with them today and after they updated their site, they found lots of issues. These may resolve. Customer service was a pain in the neck. Once I spoke with someone, it was fine, but no one answered for days, and email response was slow. When I sent screenshots with my issues, my email was marked spam and we went back and forth about that. The site offers a few features for free, but due to the unreliability, paying for it is no better. This site provides enough to scratch the surface, but don't expect too much from them.

Poor performance The reports would not work and the server continued to lock when I tried to get one url report or three url's to see what my competitors were doing as far as ppc.

They continued to charge me like for… They continued to charge me like for eight months after canceling and then only credited back one month.

Not enough data and is a big waste of… Not enough data and is a big waste of money for Keyword search. If you don't get a 1-week free trial just don't go for this company. Note: Maybe this applies to UK companies and they might have better data for US businesses.

The one free search result is wasted. The one free search result is wasted. Even if you key in the correct URL Spyfu messes it up somehow so that you don't get a result and have to pay. Grim strategic thinking!