A decent platform with a few drawbacks The platform itself is easy to use and we appreciate the ability to automate monthly reports. However, it's frustrating to only be able to pull a monthly report on a specific date. When client meetings fall on or before this date, we are unable to pull the reports with sufficient time to prepare for the meeting. The insights provided are helpful, though it would be nice to see a bit more information on the graphs. We often pull the third page to show clients, and there isn't much information for them to grasp on their own. At the beginning of this month (March 2015), we were unable to pull reports for any of our clients. It took about two weeks for the issue to be resolved. This makes us look unprepared.

Difficult overall We are most likely going to cancel. We don't like your website and the fact that every time we try and use it for one of your clients you know nothing about them even if they have been active for years in SEO and Adwords. Then I have to add in their keywords

Very poor initial experience. Far too expensive After subscribing to their lowest plan to try it out I was given the option of spending 192 of my 200 credits to run a Recon Report. Now if I want to run any additional reports they want to charge a lot more. So, in a nutshell my first entire monthly expense allowed me to run ONE report...?? No thanks

Poor performance The reports would not work and the server continued to lock when I tried to get one url report or three url's to see what my competitors were doing as far as ppc.

They continued to charge me like for… They continued to charge me like for eight months after canceling and then only credited back one month.