Agency Entourage
GBA decent platform with a few drawbacks The platform itself is easy to use and we appreciate the ability to automate monthly reports. However, it's frustrating to only be able to pull a monthly report on a specific date. When client meetings fall on or before this date, we are unable to pull the reports with sufficient time to prepare for the meeting. The insights provided are helpful, though it would be nice to see a bit more information on the graphs. We often pull the third page to show clients, and there isn't much information for them to grasp on their own. At the beginning of this month (March 2015), we were unable to pull reports for any of our clients. It took about two weeks for the issue to be resolved. This makes us look unprepared.
morm hjrom
ILThis company charged me on my credit… This company charged me on my credit card without reason!!! they said 30 days free trial but they charged me anyway!
Michelle
GBNeed a larger database of keywords When gathering and analyzing competitive keywords via tools such as Kombat, SpuFu is one of the best tools on the market. But my team has struggled getting baseline monthly search volume when trying to identify new keywords opportunities. We work in a niche sector so while this is not surprising, we found other tools that met these needs better.
Cynthia
GBThey continued to charge me like for… They continued to charge me like for eight months after canceling and then only credited back one month.
Nasrin
GBMhaw. Expensive for what it delivers. I was to download back link reports in PDF format. I contacted spyfu twice about this. No solution... Also the program just delivers US based data, you cannot drill into individual sates. Some of the competitive reports are just off. But then again it come up with some useful keywords.