A decent platform with a few drawbacks The platform itself is easy to use and we appreciate the ability to automate monthly reports. However, it's frustrating to only be able to pull a monthly report on a specific date. When client meetings fall on or before this date, we are unable to pull the reports with sufficient time to prepare for the meeting. The insights provided are helpful, though it would be nice to see a bit more information on the graphs. We often pull the third page to show clients, and there isn't much information for them to grasp on their own. At the beginning of this month (March 2015), we were unable to pull reports for any of our clients. It took about two weeks for the issue to be resolved. This makes us look unprepared.

BEEN TRYING FOR 5 DAYS FOR A RESPONSE If anyone can tell me how the heck you can get someone from SpyFu to return my calls, to respond to my emails, to do something to communicate with me I'd be a happy camper. i tried the CHAT and no one is ever on....must be because I need to cancel my membership immediately....I signed up and the site was down all weekend long.....now I will have to do a FRAUD report thru my bank!

This company charged me on my credit… This company charged me on my credit card without reason!!! they said 30 days free trial but they charged me anyway!

Tried it but data and features come up… Tried it but data and features come up way short! I needed local page ranking but not available. SEMrush although more expensive has better results. My go to is Mondovo.com better metrics, ie MOZ and SEMrush and awesome reporting.

Did a few free searches on the clients … Did a few free searches on the clients websites Adwords to see how accurate it was. Out of 30 of them not one "had Adwords"