Difficult overall We are most likely going to cancel. We don't like your website and the fact that every time we try and use it for one of your clients you know nothing about them even if they have been active for years in SEO and Adwords. Then I have to add in their keywords

Good to a point then you need advanced SEO skills Great for first steps in understanding your market and their SEO strategies, beyond that you need more help to make real use of this information. I kept hitting roadblocks in my knowledge and videos also started out clear and then SEO jargon above my head.

A decent platform with a few drawbacks The platform itself is easy to use and we appreciate the ability to automate monthly reports. However, it's frustrating to only be able to pull a monthly report on a specific date. When client meetings fall on or before this date, we are unable to pull the reports with sufficient time to prepare for the meeting. The insights provided are helpful, though it would be nice to see a bit more information on the graphs. We often pull the third page to show clients, and there isn't much information for them to grasp on their own. At the beginning of this month (March 2015), we were unable to pull reports for any of our clients. It took about two weeks for the issue to be resolved. This makes us look unprepared.

I'm not happy with this crowd. I'm not happy with this crowd. I've decided to subscribe to their "Professional", $39 for the first month, package. In one instance they charged me two times $39, in two separate transactions marked as "Groceries". When I raised the issue with their representative, they denied the two transactions and offered to refund me "the only $39 payment they have on their system" and keep the "subscription" on - even after I send them proof from my bank of the transaction reports for the two separate charges of $39 each marked as "Groceries". Well, that's when they stopped chatting with me and I see that the "subscription" had been cancelled immediately. But I am still short of $78. Oh, and suddenly the email address I submitted to them got bombarded with spam "reports". May be coincidence, right?

Mhaw. Expensive for what it delivers. I was to download back link reports in PDF format. I contacted spyfu twice about this. No solution... Also the program just delivers US based data, you cannot drill into individual sates. Some of the competitive reports are just off. But then again it come up with some useful keywords.