Very poor initial experience. Far too expensive After subscribing to their lowest plan to try it out I was given the option of spending 192 of my 200 credits to run a Recon Report. Now if I want to run any additional reports they want to charge a lot more. So, in a nutshell my first entire monthly expense allowed me to run ONE report...?? No thanks

Tried it but data and features come up… Tried it but data and features come up way short! I needed local page ranking but not available. SEMrush although more expensive has better results. My go to is Mondovo.com better metrics, ie MOZ and SEMrush and awesome reporting.

Concept is great; falls short Concept is great, but does not deliver. I've downloaded reports as PDFs and had them differ from the same report as a CSV file .I spoke with them today and after they updated their site, they found lots of issues. These may resolve. Customer service was a pain in the neck. Once I spoke with someone, it was fine, but no one answered for days, and email response was slow. When I sent screenshots with my issues, my email was marked spam and we went back and forth about that. The site offers a few features for free, but due to the unreliability, paying for it is no better. This site provides enough to scratch the surface, but don't expect too much from them.

BEEN TRYING FOR 5 DAYS FOR A RESPONSE If anyone can tell me how the heck you can get someone from SpyFu to return my calls, to respond to my emails, to do something to communicate with me I'd be a happy camper. i tried the CHAT and no one is ever on....must be because I need to cancel my membership immediately....I signed up and the site was down all weekend long.....now I will have to do a FRAUD report thru my bank!

Poor performance The reports would not work and the server continued to lock when I tried to get one url report or three url's to see what my competitors were doing as far as ppc.