Unreliable and never works properly Most of the time when you attempt to use the site its freezing, crashing, takes 10 mins to carry out a simple search, or just takes 10 mins and doesn't do anything. Terrible site that is rarely ever working properly. If you've got plenty of time to waste waiting for it to actually do something, this is for you. If you haven't got plenty of time to waste waiting for it to do something or of you don't like customer service that work 1 minute of a day, this is not for you.

This company charged me on my credit… This company charged me on my credit card without reason!!! they said 30 days free trial but they charged me anyway!

Poor performance The reports would not work and the server continued to lock when I tried to get one url report or three url's to see what my competitors were doing as far as ppc.

They continued to charge me like for… They continued to charge me like for eight months after canceling and then only credited back one month.

Good to a point then you need advanced SEO skills Great for first steps in understanding your market and their SEO strategies, beyond that you need more help to make real use of this information. I kept hitting roadblocks in my knowledge and videos also started out clear and then SEO jargon above my head.