Mhaw. Expensive for what it delivers. I was to download back link reports in PDF format. I contacted spyfu twice about this. No solution... Also the program just delivers US based data, you cannot drill into individual sates. Some of the competitive reports are just off. But then again it come up with some useful keywords.

Concept is great; falls short Concept is great, but does not deliver. I've downloaded reports as PDFs and had them differ from the same report as a CSV file .I spoke with them today and after they updated their site, they found lots of issues. These may resolve. Customer service was a pain in the neck. Once I spoke with someone, it was fine, but no one answered for days, and email response was slow. When I sent screenshots with my issues, my email was marked spam and we went back and forth about that. The site offers a few features for free, but due to the unreliability, paying for it is no better. This site provides enough to scratch the surface, but don't expect too much from them.

Very poor initial experience. Far too expensive After subscribing to their lowest plan to try it out I was given the option of spending 192 of my 200 credits to run a Recon Report. Now if I want to run any additional reports they want to charge a lot more. So, in a nutshell my first entire monthly expense allowed me to run ONE report...?? No thanks

I'm not happy with this crowd. I'm not happy with this crowd. I've decided to subscribe to their "Professional", $39 for the first month, package. In one instance they charged me two times $39, in two separate transactions marked as "Groceries". When I raised the issue with their representative, they denied the two transactions and offered to refund me "the only $39 payment they have on their system" and keep the "subscription" on - even after I send them proof from my bank of the transaction reports for the two separate charges of $39 each marked as "Groceries". Well, that's when they stopped chatting with me and I see that the "subscription" had been cancelled immediately. But I am still short of $78. Oh, and suddenly the email address I submitted to them got bombarded with spam "reports". May be coincidence, right?

*Warning- SPYFU Fraudulent Billing without Subscription : Warning: SpyFu's Unauthorized Billing Scam My recent encounter with SpyFu has been nothing short of a nightmare. Despite never signing up for their services or providing consent, I found myself being billed for over a year. This unauthorized billing amounts to nothing short of fraud. Upon discovering these charges, I immediately contacted their customer support, seeking an explanation and refund. However, the response has been inadequate, leaving me feeling ignored and deceived. This experience serves as a stark warning to others: beware of SpyFu's deceptive billing practices. It's crucial to stay vigilant and hold companies accountable for their fraudulent behavior. Until SpyFu addresses this issue and improves their practices, I strongly advise against trusting them with your business.