Cynthia
GBThey continued to charge me like for… They continued to charge me like for eight months after canceling and then only credited back one month.
Jonathan E
GBDo NOT USE if UK-based The quality of the product is impressive, however, this is only when it actually works. We signed up during the summer of 2018. It was slow to update and it got to October and there was still no UK data for July, August or September. Spyfu agreed to give us two months reimbursed but this still left us unable to provide accurate reports to management, frustrating when you've just convinced them to purchase Spyfu. Another key issue is the support. If you're UK-based, you won't receive any, well, not until the last hour of your shift. You see, there is no UK-based team it appears. If you have a problem arise at 9.20am, then you aren't going to have a solution until right at the end of your shift (I've experienced this recently when the website was down all day in UK time but there was clearly nobody around to fix it, preventing me from gathering data for our board).
morm hjrom
ILThis company charged me on my credit… This company charged me on my credit card without reason!!! they said 30 days free trial but they charged me anyway!
Tom
GBASDasdASDasD Isn't it lovely? I ask a question, then they ask me to reveiw them without first answering it. Believe me, I do form opinions about you from behaviour like this.
STS
GBVery poor initial experience. Far too expensive After subscribing to their lowest plan to try it out I was given the option of spending 192 of my 200 credits to run a Recon Report. Now if I want to run any additional reports they want to charge a lot more. So, in a nutshell my first entire monthly expense allowed me to run ONE report...?? No thanks