Unreliable and never works properly Most of the time when you attempt to use the site its freezing, crashing, takes 10 mins to carry out a simple search, or just takes 10 mins and doesn't do anything. Terrible site that is rarely ever working properly. If you've got plenty of time to waste waiting for it to actually do something, this is for you. If you haven't got plenty of time to waste waiting for it to do something or of you don't like customer service that work 1 minute of a day, this is not for you.

Mhaw. Expensive for what it delivers. I was to download back link reports in PDF format. I contacted spyfu twice about this. No solution... Also the program just delivers US based data, you cannot drill into individual sates. Some of the competitive reports are just off. But then again it come up with some useful keywords.

This company charged me on my credit… This company charged me on my credit card without reason!!! they said 30 days free trial but they charged me anyway!

Very poor initial experience. Far too expensive After subscribing to their lowest plan to try it out I was given the option of spending 192 of my 200 credits to run a Recon Report. Now if I want to run any additional reports they want to charge a lot more. So, in a nutshell my first entire monthly expense allowed me to run ONE report...?? No thanks

Poor performance The reports would not work and the server continued to lock when I tried to get one url report or three url's to see what my competitors were doing as far as ppc.