Overpriced Their products are extremely overpriced and some of the desktop PC's have had poor cooling configurations. I'd only recommend them if you're looking to buy a gaming PC and have lots of money and don't want to build your own.

Horrible. After just a couple of years of use, the PC basically started self-destructing, and the apps on it are slowly stopping to work, one after one.

Junk laptop from point of arrival Junk laptop from point of arrival. I have a ryzen m15 alienware laptop and it's been buggy weird and overall dissapointing since i got it. It has display issues where the monitor will sleep and it pings and dings like a usb is being put in and pulled out every ten seconds. After having to wipe the entire laptop and wasting all my time now the usb doesn't recognize any usb inputs for storage. This has been the worst piece of technology i've purchased. Just a hunk of junk from the start. Realllllly dissapointed with alienware.

dogs**t dogs**t worse computer ever overprice and performs bad for the specs. and do not set the rbg to white on the r12 as it looks like p*ss, everthing about my expierence with alienware was terible.

Alienware 17R4 I have a Alienware 17R4 and it has a several issue of thermal throttling. Dell Brazil refuses to change the computer! They already changed the motherboard with all its thermals 4 times and the issue continues! Each time I contact them it's 3hours of phone and then an entire day waiting for them to come and change the parts. It's so frustrating buying a notebook that you've dreamed for a long time and it just gives you headaches instead of pleasure using it! GSFN4H2