Alienware is the worst thing ever that… Alienware is the worst thing ever that you can buy. Overpriced and poorly designed and performs like TRASH NEVER BUY HERE. CUSTOMER SERVICE IS ALSO SO BAD YOU HAVE TO PAY JUST TO TALK TO THEM PLEASE AVOID ALIENWARE

Not much to say Very helpful staff over at Dell/ Alienware, helped me with all my problems. Cancelling, reordering, questions etc. Shipping was on time and even earlier than expected. Everything was great :).

I recently bought an Alienware M18 I recently bought an Alienware M18. Within 3 weeks the thermal paste had given out and the company sent out a technician. He installed a new cooling system, but in doing so he damaged the graphics card and reinstalled the case so poorly that the screws were stripped. I had no chance to even open the thing up. The case was so badly warped by his clumsiness that I couldn’t plug in headphones or a mouse. In the end I had to send the computer back to Dell for a refund. Absolute waste of time.

Power in your palm - but weighs like a brick. Too heavy to be a portable - too small to be a desktop replacement. Pro: graphics power, beautiful finish - alienware at its best for a 15" Cons: only a 15" inch for a 6lb+ machine - high in price. Overall if you got money to burn go ahead. Recommendation: buy a desktop: way cheaper for gaming.

Junk laptop from point of arrival Junk laptop from point of arrival. I have a ryzen m15 alienware laptop and it's been buggy weird and overall dissapointing since i got it. It has display issues where the monitor will sleep and it pings and dings like a usb is being put in and pulled out every ten seconds. After having to wipe the entire laptop and wasting all my time now the usb doesn't recognize any usb inputs for storage. This has been the worst piece of technology i've purchased. Just a hunk of junk from the start. Realllllly dissapointed with alienware.