Crap attorneys and the site “third… Crap attorneys and the site “third parties out” the chat section & lies about confidentiality of chats to find an attorney on the Nolo.com site. No complaint process. Your information is at risk. Volunteer nothing of your details to this mess. Run to a real legal site like AVVO and stay away from this free-for-all nightmare. Omgosh and even their response below has more lies.

Awful First of all, you should be wary of a "professional" company that has an email ID in all lower case letters...and no personalized name....just the company name. Second, they decided to share internal company emails (emails a customer should NEVER be privy to) with the customer referring to the customer as 'this guy'..... Good thing though was they gave me my money back

Law Offices Of Antoinette Middleton, APC I contacted the San Diego law offices of Antoinette Middleton when I had questions related to completing a living revocable trust using NOLO's Quicken WillMaker. Via short appointment, Ms. Middleton provided clear, thorough answers to each of my questions. She was extremely knowledgeable about the legal issues and skilled at translating legal terms into plain English! I now have a lawyer who I rely on for any future needs and highly recommend her to others.

As an experienced lawyer As an experienced lawyer, I cannot believe that I did not check Martindale Nolo out as to reviews before I agreed to pay them $820 for 20 reviews. They are all junk. Most never answer the phone or return the call or respond to an email. Some hang up on me. Some say they were only responding to a "survey." What a deceitful practice by Martindale Nolo.

Suboptimal leads and worst customer service Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.