Nolo attorney referrals

6801 Koll Center Pkwy, 3rd Floor, 94566, Pleasanton, United States
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1.65
Based on 20 Reviews

5

10.00%

4

5.00%

3

5.00%

2

0.00%

1

80.00%
About Nolo attorney referrals

Nolo offers consumers thousands of do-it-yourself products, including legal forms, online documents, books and ebooks, and software. Generate a customized estate planning form like a will, a living trust, or a power of attorney in just minutes. Get all the most common business forms you'll need to operate your business, or create an LLC yourself. Our products are in plain English, created and updated by attorneys and legal editors. Nolo also offers attorneys the chance to receive real-time leads filtered to their area of practice and location, a professional profile that is optimized through online searches, and powerful reporting with instant tracking of leads and insights.

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Karla Gutierrez
GB

Suboptimal leads and worst customer service Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.

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Allysyn Overton
GB

Doesn't work--won't issue a refund The people who work there are very nice, but I'm not paying for very nice, I'm paying for leads. I've given countless consultations, and even spoken to leads who wouldn't even give me their info, because they didn't trust me. I have a very high conversion rate normally. This system just doesn't work. These people are doing internet searches for their matters because they cannot afford to hire a lawyer to do the research for them. They don't have money. They only want a free handout and help for free. I requested a refund, but they refused.

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Tamar Weinberg
GB

Bait and switch Nolo is targeting PAID keywords like "low cost lawyer" and "cheap lawyer" which I can provide screenshots of. However, the two lawyers I spoke with were $595 an hour (free consultation) and $375 for just the consultation. I have no idea in whose dictionary that would meet the criteria of "low cost lawyer." Maybe if you're in the 1%. These are misleading ads and lead both potential client and lawyer to waste their time. The reviews on Trustpilot say it all. Edit: in response to their response, the point is you're using these as sponsored keywords. Don't. It's a complete lie.

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Kirk S. Lippold
GB

Excellent products that need to be fully supported in Mac OSX. Every product I have ever purchased from Nolo has proved exceptionally well written and concise. Products like Will Maker and others should be made compatible with Mac OSX, since that program has become so widely used throughout society. It's a segment of the market that cannot be ignored any longer and Nolo should step up their game to stay competitive.

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Jordan
GB

100% would not use this attorney… 100% would not use this attorney company sent the request, even called because I never got a email/response. Was told that an attorney would reach out 3 days later still no answer much better off going with another attorney company. Complete and utter joke for attorneys!!!! They even said they would contact within 1 business day.

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