Tamar Weinberg
GBBait and switch Nolo is targeting PAID keywords like "low cost lawyer" and "cheap lawyer" which I can provide screenshots of. However, the two lawyers I spoke with were $595 an hour (free consultation) and $375 for just the consultation. I have no idea in whose dictionary that would meet the criteria of "low cost lawyer." Maybe if you're in the 1%. These are misleading ads and lead both potential client and lawyer to waste their time. The reviews on Trustpilot say it all. Edit: in response to their response, the point is you're using these as sponsored keywords. Don't. It's a complete lie.
Karla Gutierrez
GBSuboptimal leads and worst customer service Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.
Dale Smith
GBAs an experienced lawyer As an experienced lawyer, I cannot believe that I did not check Martindale Nolo out as to reviews before I agreed to pay them $820 for 20 reviews. They are all junk. Most never answer the phone or return the call or respond to an email. Some hang up on me. Some say they were only responding to a "survey." What a deceitful practice by Martindale Nolo.
Sulaiman Jenkins
SAAwful First of all, you should be wary of a "professional" company that has an email ID in all lower case letters...and no personalized name....just the company name. Second, they decided to share internal company emails (emails a customer should NEVER be privy to) with the customer referring to the customer as 'this guy'..... Good thing though was they gave me my money back
Will Fontenot
GBMartindale-Nolo lead referral was a complete waste of money. Martindale-Nolo lead referral was a complete waste of money and I can't believe I fell for it. I paid over $1,000 and have not converted a single lead. In fact, 90 percent of the leads I got I could not even contact the lead. When I disputed the lead and requested a credit 90 percent of the time or so the request would be denied. One lead I texted told me that she had only requested information from the site because, "I was super angry last night. I'm not interested in pursuing anything at this time." This lead program has been a complete waste of money, and I'm actually thinking about suing Martindale-Nolo for this fraudulent program.