I agree with the reviews I agree with the reviews. They sent requests for two different lawyers to represent me and started off the request with; "I is looking for representation." Gotta be kidding me! Be careful with this one. Once they put referral information in to Attorneys to represent you, they can make you look like a damn fool and a laughing stock. Because you can't change the information they send to referrals. I'm an educated individual and I speak as one! Where'd you get your education, Nolo?

Suboptimal leads and worst customer service Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.

The Man Jerome What can I say other than that Jerome “Jerry” Lee, Esq is great at what he does? He was very understanting of my situatation, helping me out a great deal by being thorough with my Amex case & being able to obtain a reasonable settlement. He is professional & kept me informed at every step of the way. I highly recommend him.

Terrible service Terrible service, and shady business practices. The "leads" are not well vetted at all. We were initially persuaded by a sales rep Jimmy Le, who made numerous, false claims and promises. When we attempted to follow up and address issues/concerns with Jimmy Le, he vanished, refusing to respond to e-mails. But, back to the "leads" that we received... many came from people that never requested to speak with a lawyer, were not interested in hiring a lawyer, were inquiring on behalf of someone else, etc. We've spent hours disputing leads and requesting refunds. About half of the requests were fulfilled, while the other half were denied and no refund/credit given. When you appeal the denial, they almost immediately respond upholding the denial without justification. Do not waste your money or time!

Crap attorneys and the site “third… Crap attorneys and the site “third parties out” the chat section & lies about confidentiality of chats to find an attorney on the Nolo.com site. No complaint process. Your information is at risk. Volunteer nothing of your details to this mess. Run to a real legal site like AVVO and stay away from this free-for-all nightmare. Omgosh and even their response below has more lies.