I ordered books months ago and still… I ordered books months ago and still haven’t received my order I have called & now my bank making me lose 28.99 behind some books I have never gotten . Trying to reach out to them is FREAKING HORRIBLE DONT ORDER NOTHING FROM THESE FOLKS THERE ARE A RIP OFF .. shut this FREAKING website down !!

SCAM!! STAY AWAY FROM NOLO This is a scam. They take all your personal information and never call you back. Don't waste your time and definitely DON'T give your personal information away. They are selling your personal details. May 21, 2023 Update in response to NOLO's response: They never contacted me, they never resolved my issues, and they never put me in contact with an attorney. So I still continue to believe they are running a scam to collect individuals' information and sell it.

Suboptimal leads and worst customer service Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.

Can not use. I order the will and setting up an estate trust download, and inadvertently forgot to order the CD version as well. Because of the Snowden affair, as well as the hacking crises that continues to show up in POP sales, I am (reluctantly) becoming paranoid in using online software. Can I order a CD that I can use offline? I just don't think I have the chops to ward off being robbed, and don't see internet security as enough to protect my assets--whether they are online IRS software programs or will software which enters assets that could be viewed by snoopers. Help!

Jerry did a great job in handling two Amex cases for me ! Jerry did a great job in handling two American Express cases for me, settling both in about six months and reducing the money I had to pay to American Express to settle two cases to about 40% of the claimed amount. And getting met credit report fixed in the process. I would highly recommend that you talk to this attorney before you talk to any atttney who claims to be able to help you out wit creditors nd banks chasing you down for money. His fees are incredibly fair (way below market rates in NYC). And he seemingly works 24/7 solving client problems with banks and other greedy creditors.He will be the first attorney I contact if I ever have another problem like the one he just solved with Amex.