What a useless service What a useless service! They claim to have real people in chat but they only respond with the same pre-written macros. Twice I already explained in chat and on online form where I need a lawyer, because the case is not in my state, but they keep sending me referrals for the city I live in.

The Man Jerome What can I say other than that Jerome “Jerry” Lee, Esq is great at what he does? He was very understanting of my situatation, helping me out a great deal by being thorough with my Amex case & being able to obtain a reasonable settlement. He is professional & kept me informed at every step of the way. I highly recommend him.

Suboptimal leads and worst customer service Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.

Jerry did a great job in handling two Amex cases for me ! Jerry did a great job in handling two American Express cases for me, settling both in about six months and reducing the money I had to pay to American Express to settle two cases to about 40% of the claimed amount. And getting met credit report fixed in the process. I would highly recommend that you talk to this attorney before you talk to any atttney who claims to be able to help you out wit creditors nd banks chasing you down for money. His fees are incredibly fair (way below market rates in NYC). And he seemingly works 24/7 solving client problems with banks and other greedy creditors.He will be the first attorney I contact if I ever have another problem like the one he just solved with Amex.

As an experienced lawyer As an experienced lawyer, I cannot believe that I did not check Martindale Nolo out as to reviews before I agreed to pay them $820 for 20 reviews. They are all junk. Most never answer the phone or return the call or respond to an email. Some hang up on me. Some say they were only responding to a "survey." What a deceitful practice by Martindale Nolo.