I agree with the reviews I agree with the reviews. They sent requests for two different lawyers to represent me and started off the request with; "I is looking for representation." Gotta be kidding me! Be careful with this one. Once they put referral information in to Attorneys to represent you, they can make you look like a damn fool and a laughing stock. Because you can't change the information they send to referrals. I'm an educated individual and I speak as one! Where'd you get your education, Nolo?

What a useless service What a useless service! They claim to have real people in chat but they only respond with the same pre-written macros. Twice I already explained in chat and on online form where I need a lawyer, because the case is not in my state, but they keep sending me referrals for the city I live in.

Suboptimal leads and worst customer service Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.

Do not use this service Was referred to a legal office by nolo and the office had never heard of them or me. They said that they didn’t even do that kind of thing. Tried to contact nolo by phone and it was a dead end smoke screen. Every option would just hang up on you. I tried to email them and it would just be retuned saying address didn’t exist. So I would say they are a fraud and don’t give them your information

Terrible service Terrible service, and shady business practices. The "leads" are not well vetted at all. We were initially persuaded by a sales rep Jimmy Le, who made numerous, false claims and promises. When we attempted to follow up and address issues/concerns with Jimmy Le, he vanished, refusing to respond to e-mails. But, back to the "leads" that we received... many came from people that never requested to speak with a lawyer, were not interested in hiring a lawyer, were inquiring on behalf of someone else, etc. We've spent hours disputing leads and requesting refunds. About half of the requests were fulfilled, while the other half were denied and no refund/credit given. When you appeal the denial, they almost immediately respond upholding the denial without justification. Do not waste your money or time!