Terrible service Terrible service, and shady business practices. The "leads" are not well vetted at all. We were initially persuaded by a sales rep Jimmy Le, who made numerous, false claims and promises. When we attempted to follow up and address issues/concerns with Jimmy Le, he vanished, refusing to respond to e-mails. But, back to the "leads" that we received... many came from people that never requested to speak with a lawyer, were not interested in hiring a lawyer, were inquiring on behalf of someone else, etc. We've spent hours disputing leads and requesting refunds. About half of the requests were fulfilled, while the other half were denied and no refund/credit given. When you appeal the denial, they almost immediately respond upholding the denial without justification. Do not waste your money or time!

Law Offices Of Antoinette Middleton, APC I contacted the San Diego law offices of Antoinette Middleton when I had questions related to completing a living revocable trust using NOLO's Quicken WillMaker. Via short appointment, Ms. Middleton provided clear, thorough answers to each of my questions. She was extremely knowledgeable about the legal issues and skilled at translating legal terms into plain English! I now have a lawyer who I rely on for any future needs and highly recommend her to others.

As an experienced lawyer As an experienced lawyer, I cannot believe that I did not check Martindale Nolo out as to reviews before I agreed to pay them $820 for 20 reviews. They are all junk. Most never answer the phone or return the call or respond to an email. Some hang up on me. Some say they were only responding to a "survey." What a deceitful practice by Martindale Nolo.

Bait and switch Nolo is targeting PAID keywords like "low cost lawyer" and "cheap lawyer" which I can provide screenshots of. However, the two lawyers I spoke with were $595 an hour (free consultation) and $375 for just the consultation. I have no idea in whose dictionary that would meet the criteria of "low cost lawyer." Maybe if you're in the 1%. These are misleading ads and lead both potential client and lawyer to waste their time. The reviews on Trustpilot say it all. Edit: in response to their response, the point is you're using these as sponsored keywords. Don't. It's a complete lie.

Excellent products that need to be fully supported in Mac OSX. Every product I have ever purchased from Nolo has proved exceptionally well written and concise. Products like Will Maker and others should be made compatible with Mac OSX, since that program has become so widely used throughout society. It's a segment of the market that cannot be ignored any longer and Nolo should step up their game to stay competitive.