Nolo attorney referrals

6801 Koll Center Pkwy, 3rd Floor, 94566, Pleasanton, United States
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1.65
Based on 20 Reviews

5

10.00%

4

5.00%

3

5.00%

2

0.00%

1

80.00%
About Nolo attorney referrals

Nolo offers consumers thousands of do-it-yourself products, including legal forms, online documents, books and ebooks, and software. Generate a customized estate planning form like a will, a living trust, or a power of attorney in just minutes. Get all the most common business forms you'll need to operate your business, or create an LLC yourself. Our products are in plain English, created and updated by attorneys and legal editors. Nolo also offers attorneys the chance to receive real-time leads filtered to their area of practice and location, a professional profile that is optimized through online searches, and powerful reporting with instant tracking of leads and insights.

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Christi DeBerry
GB

Total scam Total scam - they send spam emails to people looking for loans and sell them to bankruptcy attorneys - huh? Terrible customer service-owned by KKR which says it all. Run away if you are thinking of purchasing leads from them. We spend $25k/month with them and have to fight tooth and nail over the SPAM we receive.

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Sulaiman Jenkins
SA

Awful First of all, you should be wary of a "professional" company that has an email ID in all lower case letters...and no personalized name....just the company name. Second, they decided to share internal company emails (emails a customer should NEVER be privy to) with the customer referring to the customer as 'this guy'..... Good thing though was they gave me my money back

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Allysyn Overton
GB

Doesn't work--won't issue a refund The people who work there are very nice, but I'm not paying for very nice, I'm paying for leads. I've given countless consultations, and even spoken to leads who wouldn't even give me their info, because they didn't trust me. I have a very high conversion rate normally. This system just doesn't work. These people are doing internet searches for their matters because they cannot afford to hire a lawyer to do the research for them. They don't have money. They only want a free handout and help for free. I requested a refund, but they refused.

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Karla Gutierrez
GB

Suboptimal leads and worst customer service Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.

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Dale Smith
GB

As an experienced lawyer As an experienced lawyer, I cannot believe that I did not check Martindale Nolo out as to reviews before I agreed to pay them $820 for 20 reviews. They are all junk. Most never answer the phone or return the call or respond to an email. Some hang up on me. Some say they were only responding to a "survey." What a deceitful practice by Martindale Nolo.

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