Doesn't work--won't issue a refund The people who work there are very nice, but I'm not paying for very nice, I'm paying for leads. I've given countless consultations, and even spoken to leads who wouldn't even give me their info, because they didn't trust me. I have a very high conversion rate normally. This system just doesn't work. These people are doing internet searches for their matters because they cannot afford to hire a lawyer to do the research for them. They don't have money. They only want a free handout and help for free. I requested a refund, but they refused.

Law Offices Of Antoinette Middleton, APC I contacted the San Diego law offices of Antoinette Middleton when I had questions related to completing a living revocable trust using NOLO's Quicken WillMaker. Via short appointment, Ms. Middleton provided clear, thorough answers to each of my questions. She was extremely knowledgeable about the legal issues and skilled at translating legal terms into plain English! I now have a lawyer who I rely on for any future needs and highly recommend her to others.

Can not use. I order the will and setting up an estate trust download, and inadvertently forgot to order the CD version as well. Because of the Snowden affair, as well as the hacking crises that continues to show up in POP sales, I am (reluctantly) becoming paranoid in using online software. Can I order a CD that I can use offline? I just don't think I have the chops to ward off being robbed, and don't see internet security as enough to protect my assets--whether they are online IRS software programs or will software which enters assets that could be viewed by snoopers. Help!

Terrible service Terrible service, and shady business practices. The "leads" are not well vetted at all. We were initially persuaded by a sales rep Jimmy Le, who made numerous, false claims and promises. When we attempted to follow up and address issues/concerns with Jimmy Le, he vanished, refusing to respond to e-mails. But, back to the "leads" that we received... many came from people that never requested to speak with a lawyer, were not interested in hiring a lawyer, were inquiring on behalf of someone else, etc. We've spent hours disputing leads and requesting refunds. About half of the requests were fulfilled, while the other half were denied and no refund/credit given. When you appeal the denial, they almost immediately respond upholding the denial without justification. Do not waste your money or time!

Awful First of all, you should be wary of a "professional" company that has an email ID in all lower case letters...and no personalized name....just the company name. Second, they decided to share internal company emails (emails a customer should NEVER be privy to) with the customer referring to the customer as 'this guy'..... Good thing though was they gave me my money back