SCAM!! STAY AWAY FROM NOLO This is a scam. They take all your personal information and never call you back. Don't waste your time and definitely DON'T give your personal information away. They are selling your personal details. May 21, 2023 Update in response to NOLO's response: They never contacted me, they never resolved my issues, and they never put me in contact with an attorney. So I still continue to believe they are running a scam to collect individuals' information and sell it.

Terrible service Terrible service, and shady business practices. The "leads" are not well vetted at all. We were initially persuaded by a sales rep Jimmy Le, who made numerous, false claims and promises. When we attempted to follow up and address issues/concerns with Jimmy Le, he vanished, refusing to respond to e-mails. But, back to the "leads" that we received... many came from people that never requested to speak with a lawyer, were not interested in hiring a lawyer, were inquiring on behalf of someone else, etc. We've spent hours disputing leads and requesting refunds. About half of the requests were fulfilled, while the other half were denied and no refund/credit given. When you appeal the denial, they almost immediately respond upholding the denial without justification. Do not waste your money or time!

100% would not use this attorney… 100% would not use this attorney company sent the request, even called because I never got a email/response. Was told that an attorney would reach out 3 days later still no answer much better off going with another attorney company. Complete and utter joke for attorneys!!!! They even said they would contact within 1 business day.

Can not use. I order the will and setting up an estate trust download, and inadvertently forgot to order the CD version as well. Because of the Snowden affair, as well as the hacking crises that continues to show up in POP sales, I am (reluctantly) becoming paranoid in using online software. Can I order a CD that I can use offline? I just don't think I have the chops to ward off being robbed, and don't see internet security as enough to protect my assets--whether they are online IRS software programs or will software which enters assets that could be viewed by snoopers. Help!

Total scam Total scam - they send spam emails to people looking for loans and sell them to bankruptcy attorneys - huh? Terrible customer service-owned by KKR which says it all. Run away if you are thinking of purchasing leads from them. We spend $25k/month with them and have to fight tooth and nail over the SPAM we receive.