I agree with the reviews I agree with the reviews. They sent requests for two different lawyers to represent me and started off the request with; "I is looking for representation." Gotta be kidding me! Be careful with this one. Once they put referral information in to Attorneys to represent you, they can make you look like a damn fool and a laughing stock. Because you can't change the information they send to referrals. I'm an educated individual and I speak as one! Where'd you get your education, Nolo?

I ordered books months ago and still… I ordered books months ago and still haven’t received my order I have called & now my bank making me lose 28.99 behind some books I have never gotten . Trying to reach out to them is FREAKING HORRIBLE DONT ORDER NOTHING FROM THESE FOLKS THERE ARE A RIP OFF .. shut this FREAKING website down !!

Can not use. I order the will and setting up an estate trust download, and inadvertently forgot to order the CD version as well. Because of the Snowden affair, as well as the hacking crises that continues to show up in POP sales, I am (reluctantly) becoming paranoid in using online software. Can I order a CD that I can use offline? I just don't think I have the chops to ward off being robbed, and don't see internet security as enough to protect my assets--whether they are online IRS software programs or will software which enters assets that could be viewed by snoopers. Help!

Awful First of all, you should be wary of a "professional" company that has an email ID in all lower case letters...and no personalized name....just the company name. Second, they decided to share internal company emails (emails a customer should NEVER be privy to) with the customer referring to the customer as 'this guy'..... Good thing though was they gave me my money back

Suboptimal leads and worst customer service Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.