Dana Riley Cason
GBunethical billing practice I used to be a drchrono customer but had moved on to a different EHR. When an old client requested records I contacted drchono and they agreed to let me access records in a read only format. I failed to read their lengthy contract fully and have ended up paying for 18 months of access ($900) despite only needing one client record. Although their actions may be legal they are unethical and I want to warn other clinicians about them.
Joseph Little
GBAweful Aweful - I've now had 3 patients double charged for billing due to an issue with their system. Worst part is the company has no idea how to fix it. Huge issue and patients tend to get very upset when you over charge them - becoming ex-patients who leave nasty online reviews. I now know of several other providers who have also had a lot of issues with the ckmpany. DON'T use this EMR.
Christopher
GBBuyer beware The actual product does not measure up to marketing promises. Migrating patient data over was a nightmare, and there were significant extra costs that were not mentioned up front. Getting EPCS set up had several bugs, resulting in days of prescription delays and a return to writing Rx's for all my patients. The product is not worth the cost.
Anisa
GBScammed In early 2019 we were scammed into paying for a year of DrChrono for a little over $2,000. We were left in the cold during implementation and the manager stopped returning our calls. We finally had enough and asked for a refund as it wasn't going to work for us. We were declined our refund and they deactivated our access after we told them we weren't going to use an EHR that wasn't fully up and running for us (nor met our needs). I've since heard this same story for many practices in my area that gave DrChrono a shot. Beware and move on to the next EHR.
Ernie Buchanan
GBFull featured moder EHR with EPCS and… Full featured moder EHR with EPCS and integration with surescripts and ios native. It is cloud based (web/hosted) so it can be accessed anywhere. There are many available features we aren't even using yet. We changed from a much older system missing many features and are so far very pleased.