Full featured moder EHR with EPCS and… Full featured moder EHR with EPCS and integration with surescripts and ios native. It is cloud based (web/hosted) so it can be accessed anywhere. There are many available features we aren't even using yet. We changed from a much older system missing many features and are so far very pleased.

ABSOLUTELY HORRIBLE. this plus last post See my last post. I am still not registered with Medicare for the same reason as the past 3 times. I have now not billed Medicare for services in over 6 months. I have also lost the ability to bill Medical Mutual due to their lack of technical support. I just submitted a 3rd ticket. The 2nd asked for immediate follow-up because the time to submit had passed on several and due to pass on more. Of course NO RESPONSE. I am now looking at other programs. ABSOLUTELY DO NOT USE DR CHRONO!!!!!!!

Great program when it works Great program when it works. A lot of customization you can do to fit any practice. However, System slowdowns and or system going offline is a common occurrence. As good as the system is, it is utterly useless when it doesn't work especially during a busy work day. I dont understand why or how the system goes out but the response is always a generic response about their techs looking into it. System can be down anywhere from an hour to the whole day. For the amount a provider has to pay, there should never be a problem like this.

Buyer beware The actual product does not measure up to marketing promises. Migrating patient data over was a nightmare, and there were significant extra costs that were not mentioned up front. Getting EPCS set up had several bugs, resulting in days of prescription delays and a return to writing Rx's for all my patients. The product is not worth the cost.

We only started using their system and… We only started using their system and they have removed patient data, demographics,clinical notes,billing and appointments. The customer service has been non existent. Reading these reviews is making me think that I am going to look to get out before I get in any deeper. Seems to be a good program. The foundation is there but the customer service is just not there. Empty promises. Only work during the week. Ridiculous too hard to reach. They mess up the accounts with no plan to correct. Not professional