David the tech went more than out of… David the tech went more than out of his way to solve my problem and did it successfully and with grace.

The service has been excellent thus… The service has been excellent thus far. Both of the people I've been helped by were very clear, made sure I understood what was going on, and just overall tried to take care of me.

Total Tech Care 360 was able to help me… Total Tech Care 360 was able to help me get my email password reset and my computer cleaned.Thank you so much for having amazing customer service and treating an old man right!

Great Service I did not use my computer for 5 months. Somehow someone or more messed with it and I could not make it operable. Out of frustration i put it down and did not try. However,there comes a time when you need it. I talked with Mike originally and he got the ball rolling. Daniel took over on follow-up and helped me, a computer illiterate, get things up and running. Thank you.

Most of the time I'm able to get help… Most of the time I'm able to get help and get my computer problems resolved. Sometimes they aren't resolved completely and the full problem isn't and only partially resolved!