The service has been excellent thus… The service has been excellent thus far. Both of the people I've been helped by were very clear, made sure I understood what was going on, and just overall tried to take care of me.

Most of the time I'm able to get help… Most of the time I'm able to get help and get my computer problems resolved. Sometimes they aren't resolved completely and the full problem isn't and only partially resolved!

Excellent work to get my computer back… Excellent work to get my computer back in shape and recover email. It took almost 4 hours but Colby and Rob were very nice and explained everything to me. I’m a senior and not computer savvy so Thank you for your patience.

No Help When Needed 1. Answer my phone calls. 2. Answer my emails requesting a phone call. I've been a long time customer. Even bought a new laptop from TotalTech360. They were always very helpful, until I tried contacting them many times over the past four weeks. Can't even get customer service to answer the phone. Considering looking for another tech support company.

I found the work well done I found the work well done, efficient and timely.