David the tech went more than out of… David the tech went more than out of his way to solve my problem and did it successfully and with grace.

Total Tech Care 360 was able to help me… Total Tech Care 360 was able to help me get my email password reset and my computer cleaned.Thank you so much for having amazing customer service and treating an old man right!

I don't have enough superlative words… I don't have enough superlative words to describe the service I received today from Lynsee M. I have some computer knowledge but just enough to possibly cause some major damage on my own. After the "tune up" I received yesterday from Michael C and Colby I was still having issues with a gaming program that I play very often. It would not load as it did before the tune up, and I was used to the old way (can't teach an old dog new tricks). Lynsee, in her very respectful, cheerful and friendly way resolved not only that problem but another one concerning zip files. We were on the phone about 1 1/2 hours but she was so helpful and friendly that I really was not concerned about the time. I will refer Total Tech to all friends and family that need service. Your exceptional service and response in almost un heard of in in the online experiences I have had, and I do appreciate it so very much. Thank you again. I'm sure I will be calling you in the future. JoAnn Powell.

Total Tech Care 360 is amazing Total Tech Care 360 is amazing, I was having all sorts of issues with my computer in what they called a "reboot loop". Colby was able to get my computer fixed and working again. They have some of the greatest customer service I have ever received. Best Technician's I have ever had.

Excellent work to get my computer back… Excellent work to get my computer back in shape and recover email. It took almost 4 hours but Colby and Rob were very nice and explained everything to me. I’m a senior and not computer savvy so Thank you for your patience.