Horrible experience Horrible experience! I created a website and I upgraded my plan so that I could get and try the free Google workspace for free for a year. Well, their directions for how to do that through them is complicated and I ended up having to pay for Google Workspace. When I reached out to Squarespace via email (because they do not have a phone number) they said that I signed up wrong, that should have seen a free option. I didn't see a free option, I would have selected the free option if I saw it. Anyhow, I downgraded my Squarespace plan, but now I am stuck with paying for Google Workspace for a year. Squarespace has horrible instructions and no customer service to help. Plus they talk down to you like you are an idiot. No, really, look at their instructions on how to add Google Workspace for free...its a nightmare.

Worst company ever! Worst company ever!! Locked my account for 48H and still didn't get it released because they want to verify my new account identity. Why not ask for it in email? Need to lock account and leaving my domains dead in the water in the middle of setting up DNS everything is offline. I already sent them my ID twice and every time another representative ask for it again in a new email. As soon as they open it I'm moving away. Such a mistake to use their services!

Full of flaws. It's as if the people at Squarespace have never built a website on their own site... I'm building a reasonably simple portfolio site and have encountered SO MANY issues. The most infuriating thing so far is the sizing. On my laptop and iPhone, my site is fine! But view the site on a Mac and everything changes - and looks really unprofessional - so you fix it on Mac and it screws it up for an iPad etc.. etc. Other issues that seem ridiculously easy to fix: you can't password-protect a page in a portfolio - meaning if you have work with NDA's it has to be kept separate. You are only allowed 3 colours, 4 fonts, 4 sizes. Spacing between different font sizes looks bizarre. And remember, I'm making a simple site- god forbid you actually wanted to have your business on Squarespace. Dog $hite. Go to Wix.

The worst experience way to do a wesbite I was plenty happy with my website on Google domains before the galaxy brains at Squarespace took it over and now nothing works! I can't edit my DNS properly without 10 bugs cropping up and zero support. I look forward to ending my contract and never doing business with these lot.

Perfect? No. Solid and Worthwhile? Yes. I have four websites on Squarespace (including an ecomm shop) and have been on the platform for two years. I'm surprised by all of the one-star and negative reviews. Is it perfect? No. But no platform like this is perfect. However, I have had few issues and none that were not fixable in some way. SEO is pretty good and all four of my sites rank well and perform well on Google. Sure there are a few annoying things I'd like to see change, but the platform regularly evolves, which is a plus in my books.