Horrible experience Horrible experience! I created a website and I upgraded my plan so that I could get and try the free Google workspace for free for a year. Well, their directions for how to do that through them is complicated and I ended up having to pay for Google Workspace. When I reached out to Squarespace via email (because they do not have a phone number) they said that I signed up wrong, that should have seen a free option. I didn't see a free option, I would have selected the free option if I saw it. Anyhow, I downgraded my Squarespace plan, but now I am stuck with paying for Google Workspace for a year. Squarespace has horrible instructions and no customer service to help. Plus they talk down to you like you are an idiot. No, really, look at their instructions on how to add Google Workspace for free...its a nightmare.

Fraudsters I've cancelled my subscription about 6 months ago and I'm still getting charged even after stopping the auto renew. In short, a scam. Reason why I left and gone to someone else was the endless passages you need to perform just to add one item to the e-commerce. Customer service non existent. Much better cheaper & less time consuming alternative around

This company is horrible This company is horrible. They have no customer service. You can chat with someone sure, but as soon as you voice that you are unhappy they threaten to disconnect you. They will constantly try and speak to you like they are the authority of this world and if you dont kiss their ass they will disconnect you. You tell them that you have tried what they suggested and they will say you are being offensive and disconnect you. There is no manager to connect to, there is no phone number to speak to anyone. They try to screw you around until you finally pay one of them to do it for you. I hope this company gets sued for everything they have and shuts down.

Terrible Experience with Squarespace. Avoid at all costs. Terrible Experience with Squarespace – Extremely Disappointed My experience with Squarespace has been nothing short of a nightmare. Their customer service is appalling, making it impossible to get any support or resolve issues. The platform is incredibly difficult to navigate, filled with complicated procedures and excessive documentation that one simply does not have time to go through. Moreover, after my domain was transferred from Google to Squarespace, the experience worsened. I’ve found it exceedingly challenging to manage my domain settings due to the poorly designed user interface and lack of clear instructions. Dealing with Squarespace has been a frustrating and time-consuming ordeal without any meaningful customer support. I regret choosing them and strongly recommend looking elsewhere if you need reliable and straightforward domain management services.

Horrible horrible horrible Horrible horrible horrible. It’s been weeks since i have made my website. My clients cannot make their payments online. When i contact customer support they transfer me from one person to another. After spending hours and hours they still couldn’t help me with anything