Yousef Eldib
MTOne star is way too much .horrible… One star is way too much .horrible horrible experience. stealing money from my credit multiple times. Customers are never right even if you prove it with a bank statement. Playing stupid trying to convince you to overuse data when you have unlimited
James
MTMickey Mouse Company Home internet cuts out at least once per month and you have to get a technician round to fix it every time. Embarrassing Mickey Mouse company that’s very lucky there is no competition. Would love to see them go bankrupt. Or their offices burn down. Or something else equally as devastating.
Jeremy Baldacchino
MTAs useless as a glass hammer As useless as a glass hammer. Send you a message that their service will suffer an outage for 4 hours between 07:30-11:30. Three hours later, at 14:30 service was still out, and when reported to support and requested compensation, they offer a full 1 Euro, for 7 hours of work missed. 1 full Euro. Unacceptable and disrespectful towards clients who spend each month and pay on time.
Steve Fraser
MTAppalling Technical Help Terrible Technical Support team that ask you questions a 5 year old would when having an issue with a SIM that has never worked (did you turn roaming on/off, can you turn your phone on/off). Also having to constantly repeat answers you have already given them (on live chat so they even have them written in front of them). Never had one issue with my Epic SIM in two years but thought I was getting a better deal here. Definitely avoid Melita if you ever think you may need aftercare assistance.
Frank Zöllner
GIWorst customer service ever Worst customer service ever. On a normal market, I mean outsidfe the little rock of Malta in the sea, this company could not exist with this kind of sevice. Support useless, technican helpless, system not stabil. Honestly, flush your money in the toilet when you want to buy a product of them.