Terrible customer service and dodgy Been few years with Melita and have constantly had home Wifi issues. Slow and cuts off at times. When I ask for explanation it’s always the same answer, outside issue with area line, but they won’t address requests to get a report on the matter. If you complain they will say they will Send technician but it might cost you 25 euros if the issue is not From Melita, what a joke. Appalling customer service and dodgy. Will look in to changing the provider!

Built to scam people Built to scam people. To sell a plan they tell you all you want to hear, after they scam you. If you need customer support, you ask 3 different people and get 3 different answers. They are specialized in scamming expats, you go there sort everything out, but when you have left the country they continue billing you, telling you have to come personally there otherwise they can’t stop billing you! That’s just the tip of the iceberg, much more awful things happene, stay away!

As useless as a glass hammer As useless as a glass hammer. Send you a message that their service will suffer an outage for 4 hours between 07:30-11:30. Three hours later, at 14:30 service was still out, and when reported to support and requested compensation, they offer a full 1 Euro, for 7 hours of work missed. 1 full Euro. Unacceptable and disrespectful towards clients who spend each month and pay on time.

Appalling Technical Help Terrible Technical Support team that ask you questions a 5 year old would when having an issue with a SIM that has never worked (did you turn roaming on/off, can you turn your phone on/off). Also having to constantly repeat answers you have already given them (on live chat so they even have them written in front of them). Never had one issue with my Epic SIM in two years but thought I was getting a better deal here. Definitely avoid Melita if you ever think you may need aftercare assistance.

Stay away, they try to scam you, especially if you an expat. Everything is wrong with this company, they can't set up a plan correctly, always appears, the previous agent did something wrong and they have to charge you. Also you can't get rid of them, I got 4 times the wrong information, in the end, if you already left, they are going to tell you, you can't quit the contract, you have to come by person in a store. When you are finally back in the store, they tell you that it was possible without going there. Madhouse, very unhappy agents, toxic climate. Stay away